组织联盟利用 DocuWare Cloud 简化运营
公司规模
1,000+
地区
- America
国家
- United States
产品
- DocuWare Cloud
- Abila MIP Fund Accounting
技术栈
- Cloud Computing
实施规模
- Enterprise-wide Deployment
影响指标
- Digital Expertise
- Productivity Improvements
技术
- 基础设施即服务 (IaaS) - 云计算
适用行业
- 医疗保健和医院
适用功能
- 商业运营
- 人力资源
用例
- 监管合规监控
- 远程协作
服务
- 云规划/设计/实施服务
关于客户
组织联合会是一家提供多种服务的社区型社会健康机构，在萨福克、拿骚、皇后区、布鲁克林、布朗克斯和曼哈顿提供健康和保健、老年人和儿童、住房和支持服务。该组织使用 DocuWare 本地解决方案已有近 10 年，但仅使用了基本功能。IT 总监 Michael Serrano 希望审查并进一步利用 DocuWare 解决方案。结果，他了解到迁移到 DocuWare Cloud 可以获得的更多功能。他向部门主管和员工介绍了云的工作原理。
挑战
组织联盟是一家提供多种服务的社区社会健康机构，近 10 年来一直在使用 DocuWare 本地解决方案，但只使用了基本功能。IT 总监 Michael Serrano 希望审查并进一步利用 DocuWare 解决方案。结果，他了解到迁移到 DocuWare Cloud 可以获得更多功能。他向部门主管和员工讲解了云的工作原理。挑战在于打破“如果软件不在本地，它就不安全”的误解。当他解释了信息是如何加密和传输的之后，每个人都纷纷加入进来。向云解决方案的迁移于 2020 年 4 月初开始，当时工作人员正因 COVID-19 而适应在家办公。
解决方案
Serrano 制定了迁移计划，云解决方案于 2020 年 4 月初上线。当时，由于 COVID-19，工作人员正在适应在家办公，但由于他们已经熟悉 DocuWare，因此过渡非常简单。Federation 还将 DocuWare Cloud 与其 Abila MIP Fund Accounting 软件集成在一起。DocuWare 的自动化功能简化了管理人员和工作人员的关键任务。现在，大多数文件都是以电子形式发送的，因此扫描的需要减少了。员工可以将电子文档直接打印到 DocuWare 中。然后，文档被发送到受监控的文件夹，该文件夹会自动将它们分发到相应的 DocuWare 收件箱中。
运营影响
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