European Insurance and Financial Services Companies Provide Customers Uninterrupted Access to Online Accounts
公司规模
1,000+
地区
- Europe
国家
- Switzerland
产品
- Radware Web Server Director (WSD)
- AS 1 platform
- Radware APSolute Insite
技术栈
- Network Infrastructure
- IP Applications
- Server Farms
实施规模
- Enterprise-wide Deployment
影响指标
- Brand Awareness
- Customer Satisfaction
技术
- 应用基础设施与中间件 - API 集成与管理
- 网络与连接 - 网络管理和分析软件
适用行业
- 金融与保险
适用功能
- 商业运营
用例
- 网络安全
- 车队管理
服务
- 软件设计与工程服务
- 系统集成
关于客户
Bâloise-Holding (BALN) is a publicly traded company on the Swiss Market Index. Under the Bâloise-Holding umbrella, The Bâloise Group provides a broad array of insurance and asset management solutions to customers in its core markets of Switzerland, Germany, Belgium, Austria and Luxembourg. Two of The Bâloise Group’s core businesses, Basler Versicherungen and Bâloise Bank SoBa, share a website, www.Bâloise.ch. The joint website allows the companies to cross-sell their compatible insurance and banking products and provides their customers access to online account services.
挑战
The Bâloise Group, which includes Basler Versicherungen and Bâloise Bank SoBa, needed to ensure 24/7 access to their shared website for their customers. The website contains crucial links that allow customers to log into their personal banking and financial services accounts. While the group had more than one Web Server Directed to the front page of the companies’ website, limiting the likelihood of a major outage, they wanted a solution that, in the event of a massive failure, would redirect visitors to a special emergency page with links to essential personal account services. They also needed to maintain their reputation in the marketplace, as an unreliable or intermittently inaccessible website could question the company’s overall credibility.
解决方案
The Bâloise Group implemented Radware's Web Server Director (WSD) and AS 1 platform to deliver global application switching, performance, fault tolerance and redundancy, across network layers 4-7. WSD keeps Basler Versicherungen’s and Bâloise Bank SoBa’s server farms optimized, available and secure, guaranteeing that the company’s website will be quick and reliable no matter who accesses it, or where they are when they do. The AS 1 platform addresses all IP application requirements across network layers 4-7, giving the IT team comprehensive control of all critical operations enterprise-wide. They also used Radware APSolute Insite, a software management tool that gives network administrators a clear, customizable window into the real-time performance of their entire infrastructure.
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