埃尔帕索独立学区选择 Zenoss
公司规模
1,000+
地区
- America
国家
- United States
产品
- Zenoss
技术栈
- Not mentioned
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
技术
- 应用基础设施与中间件 - API 集成与管理
适用行业
- 教育
关于客户
埃尔帕索独立学区 (EPISD) 是美国 100 个最大的学区之一。其总部位于德克萨斯州埃尔帕索，为 250 平方英里范围内 100 个校区的 60,000 名学生提供服务。该学区拥有 9,000 名员工。EPISD 的 IT 团队由 Steve Crye 领导，负责让学生和员工与信息时代保持联系。他们管理着一个包含数万名精通 IT 的学生的网络，其中一些学生试图绕过学区的安全措施。该团队每年还会新建 2 个校区并管理其他大型项目。
挑战
埃尔帕索独立学区 (EPISD) 是美国 100 个最大的学区之一，拥有 60,000 名学生和 9,000 名教职员工，分布在 250 平方英里的 100 个校园中。由 Steve Crye 领导的 IT 团队在使用之前的监控软件时遇到了挑战。该团队对缺乏网络“全局”视图感到沮丧。他们收到了有关任何问题的多封电子邮件，并且必须运行报告才能获得可操作的信息。此外，Steve 必须将问题上报给之前供应商的销售人员以获得足够的技术支持，这不是一个高效的流程。该团队还负责每年建立多达 2 个新校园并管理其他大型项目，这增加了他们的工作量。
解决方案
2008 年，史蒂夫·克莱在 InfoWorld 上看到一篇关于该产品的评论后，EPISD 团队选择了 Zenoss 作为他们的新监控解决方案。Zenoss 提供的“大视图”给他留下了深刻印象，称其“简单而优雅”。团队非常欣赏 Zenoss，因为一个事件恰好相当于一个警报，并且可以分配给一个人来清除警报。这简化了他们的流程，使管理警报和问题变得更加容易。Zenoss 解决方案为团队提供了管理庞大网络所需的效率和支持，并确保学生、教师、家长和管理员能够以世界一流的速度始终在线访问。
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