实例探究 > Efficiency Looks Good on Skin Script

Efficiency Looks Good on Skin Script

公司规模
SME
地区
  • America
国家
  • United States
产品
  • NetSuite
  • RF-SMART
技术栈
  • Mobile Inventory Management
  • Real-Time Inventory Updates
  • Sales Order Picking
实施规模
  • Enterprise-wide Deployment
影响指标
  • Customer Satisfaction
  • Productivity Improvements
  • Digital Expertise
技术
  • 功能应用 - 企业资源规划系统 (ERP)
  • 功能应用 - 库存管理系统
  • 功能应用 - 仓库管理系统 (WMS)
适用行业
  • 消费品
  • 零售
适用功能
  • 物流运输
  • 仓库和库存管理
用例
  • 库存管理
  • 仓库自动化
  • 实时定位系统 (RTLS)
服务
  • 系统集成
  • 培训
  • 软件设计与工程服务
关于客户
Skin Script is a wholesale skincare company that exclusively sells to licensed aestheticians. The company distributes its products across the United States and has been experiencing significant growth. To manage this growth effectively, Skin Script needed advanced software solutions for inventory management and financial planning. The company implemented NetSuite to handle these aspects but required additional support to ensure a smooth transition and optimal functionality. Skin Script's primary objective was to offer same-day shipping to keep their customers satisfied, necessitating a more efficient and error-free inventory management system.
挑战
Skin Script, a wholesale skincare company, faced challenges in managing their growing business. They needed a robust software solution to handle inventory management and financial planning. The company aimed to offer same-day shipping to enhance customer satisfaction. However, their existing manual processes for sales order picking and packing were inefficient and prone to errors. The company also lacked a logical warehouse layout, which further complicated their operations. To address these issues, Skin Script sought a comprehensive solution that could streamline their inventory management and improve overall efficiency.
解决方案
To ensure an efficient implementation of NetSuite, Skin Script partnered with Eide Bailly, a 5-star NetSuite partner with extensive implementation experience. Eide Bailly provided comprehensive support, answering questions and addressing any issues that arose during the implementation process. They also recommended RF-SMART for mobile inventory management to eliminate manual sales order picking processes. RF-SMART's functionality was a perfect fit for Skin Script's business needs, offering mobile capabilities for restocking, bin putaway, and bin transfers. The implementation of RF-SMART led to a more logical warehouse layout, reducing errors and increasing efficiency. The system's prompts guided employees to the correct locations, significantly improving the accuracy of order picking and packing processes.
运营影响
  • RF-SMART's Sales Order Picking feature has significantly reduced errors and increased efficiency for Skin Script. The system's prompts ensure that employees pick the correct products, preventing mistakes.
  • The implementation of RF-SMART has doubled the number of orders picked daily, from 250 to over 500. This improvement has eliminated the backlog of orders that used to accumulate over the weekends.
  • RF-SMART Pack Station has provided visibility into the shipping process, reducing packing errors. Orders are now picked, packed, and labeled in succession, ensuring accuracy at every step.
  • The efficiency gained in the shipping department has enabled Skin Script to offer same-day shipping, a primary objective of their inventory management solution. This has reduced customer service strains and improved overall customer satisfaction.
  • The easy implementation and user-friendly design of RF-SMART have made it straightforward for employees to use, requiring minimal training and allowing the company to focus on other tasks.
数量效益
  • Order picking has doubled from 250 to over 500 orders per day.
  • Same-day shipping capability has been achieved, meeting a primary business objective.

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