Efficiency & Accuracy Look Good on Cargo Crew
公司规模
11-200
地区
- Pacific
国家
- Australia
产品
- NetSuite
- RF-SMART
技术栈
- Barcode Scanners
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
技术
- 功能应用 - 企业资源规划系统 (ERP)
- 功能应用 - 仓库管理系统 (WMS)
适用行业
- 消费品
- 零售
适用功能
- 商业运营
- 仓库和库存管理
用例
- 库存管理
- 过程控制与优化
- 仓库自动化
服务
- 系统集成
- 培训
关于客户
Since 2002, Cargo Crew has been supplying quality garments and aprons from their Melbourne warehouse to more than 25,000 customers in over 80 countries around the world. Servicing the hospitality, retail, corporate, and hotel industries, this SEDEX and BSCI accredited organization sources products from suppliers that meet international quality standards for labor ethics and sustainability. As a family-led business, Cargo Crew prides itself on building lasting relationships and treating its clients like family.
挑战
Cargo Crew needed an ERP platform that could scale with their growing business and accommodate the almost limitless color, size, and style combinations they offer. They required a system that could help them pick and ship quickly and accurately to maintain their high standards of customer service. The challenge was to find a solution that could integrate seamlessly with their existing operations and support their future growth plans.
解决方案
Cargo Crew implemented NetSuite as their ERP platform, which was recommended by their NetSuite Partner, Annexa. They also integrated RF-SMART for inventory management, which is built into NetSuite. The implementation process involved internal team buy-in, with Paul Rodgers acting as a super-user and training other team members. Each department had a project champion to ensure alignment and readiness for the go-live. The use of RF-SMART's simple user interface and real-time stock movements eliminated manual entry and capture errors, significantly improving efficiency and accuracy.
运营影响
数量效益
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