东方银行利用 Archer® 推动业务流程并简化合规性
公司规模
1,000+
地区
- America
国家
- United States
产品
- Archer Suite
- Archer Enterprise & Operational Risk Management
- Archer Audit Management
- Archer IT & Security Risk Management
技术栈
- Risk Management Software
- Compliance Management Software
- Audit Management Software
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 分析与建模 - 过程分析
- 应用基础设施与中间件 - 数据交换与集成
- 网络安全和隐私 - 安全合规
适用行业
- 金融与保险
适用功能
- 离散制造
- 质量保证
用例
- 预测性维护
- 过程控制与优化
- 监管合规监控
服务
- 软件设计与工程服务
- 系统集成
关于客户
东岸银行是美国规模最大、历史最悠久的互助银行。该银行在马萨诸塞州东部和新罕布什尔州南部设有 120 多个分支机构，提供银行服务、投资和保险。该银行以努力了解客户需求为荣，因此能够以专注和个性化的方式提供这些服务。该银行最近通过了一项重要里程碑，即管理的资产超过 100 亿美元。
挑战
随着东亚银行的资产接近 100 亿美元大关，该银行开始将战略重点放在风险管理和监管合规上。该银行需要一个解决方案来集中管理文档并加快创建与《金融现代化法案》相关的报告，该法案要求金融机构公开其信息共享做法并保护敏感的客户数据。该银行还希望摆脱以前的孤立方法，并在整个组织内实施通用、一致的分类法。
解决方案
东方银行部署了 Archer Suite 的多种解决方案，包括 Archer 企业和运营风险管理、Archer 审计管理和 Archer IT 和安全风险管理。该银行还利用 Archer 平台的灵活性，并添加了内部按需模块，用于评估新产品、服务、应用程序和供应商入职的风险。借助 Archer，东方银行能够在项目开始之前就全面了解项目。该银行还在 Archer 中构建了变更管理流程，使端到端文档流程完全透明且井然有序。
运营影响
数量效益
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