E2open Streamlines Parcel Shipping for Bausch + Lomb
公司规模
1,000+
地区
- America
国家
- United States
产品
- e2open Global Parcel
技术栈
- Carrier Management System
- Tracking System
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 功能应用 - 企业资源规划系统 (ERP)
- 功能应用 - 远程监控系统
适用行业
- 医疗保健和医院
适用功能
- 物流运输
- 仓库和库存管理
用例
- 车队管理
- 库存管理
- 资产跟踪
服务
- 软件设计与工程服务
- 系统集成
关于客户
Bausch + Lomb is a globally recognized healthcare brand known for its high-quality eye care products. The company has a vast distribution network that requires efficient management to maintain its reputation and customer satisfaction. With significant growth, Bausch + Lomb's in-house distribution system struggled to keep up, leading to operational inefficiencies and increased costs. The company sought a solution to standardize and streamline its distribution processes to ensure smooth and seamless product delivery.
挑战
Bausch + Lomb faced significant challenges in managing their distribution system due to the use of 25 different carriers, each with unique services and barcodes. This complexity made label maintenance labor-intensive and costly. Additionally, tracking thousands of items across different carrier sites was time-consuming and inefficient, preventing Bausch + Lomb from providing accurate delivery times to customers. They needed a unified system to link all carriers, enforce compliance, and streamline tracking processes.
解决方案
E2open Global Parcel was implemented to address Bausch + Lomb's distribution challenges. The solution supports various tariffs, services, and special fees for all carriers, consolidating information into a single system. This integration eliminates the need to navigate multiple carrier sites and languages. E2open Global Parcel automates the production of shipping documentation, including labels, manifests, and commercial invoices, reducing manual efforts. The system provides comprehensive performance data, enabling Bausch + Lomb to deliver accurate information to stakeholders and improve overall distribution efficiency.
运营影响
数量效益
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