Dynasplint Systems 利用 RingCentral 增强灵活性和可扩展性
技术
- 传感器 - 红外传感器
- 可穿戴设备 - 外骨骼
适用行业
- 设备与机械
- 电信
适用功能
- 维护
用例
- 智能停车
服务
- 系统集成
- 培训
关于客户
Dynasplint Systems, Incorporated 是一家设计、制造和销售动态夹板设备的医疗行业领先公司。这些设备用于帮助关节僵硬的患者恢复周围关节的运动范围。该公司专注于减少各种损伤的康复时间，包括肩部、肘部、腕部、膝盖、脚踝、下颌和兽医。 Dynasplint 成立于 1981 年，拥有超过 285 名员工，总部位于马里兰州塞弗纳帕克。该公司设有四个部门办事处，大多数员工远程工作。
挑战
Dynasplint Systems, Incorporated 是一家专门从事运动康复动态夹板设计、制造和销售的公司，其传统的本地硬件面临着重大挑战。该公司严重依赖这种硬件和维护工程支持，这不仅昂贵而且需要频繁更新。这需要外部技术人员不断提供配置和管理支持，从而导致成本增加和运营效率低下。从 IT 角度来看，该系统也存在问题，因为它需要大量培训、办公地点的安全物理空间，而且不可靠。此外，Dynasplint 拥有四个部门办事处和大多数员工远程工作，因此需要一种能够满足所有员工需求的解决方案，无论他们身在何处。
解决方案
Dynasplint Systems 选择基于云的通信系统 RingCentral 来克服挑战。 RingCentral 提供了 Dynasplint 所需的灵活性和管理优势。 RingCentral 的平视显示器 (HUD) 功能允许用户根据同事是否正在通话来查看同事的空闲状态。此功能以及保持个人电话号码私密性同时保持客户和同事可联系到的能力，对于公司的远程员工来说是一个显着的优势。 RingCentral 还消除了对物理传真机（医疗行业广泛使用的工具）的需求，从而减少了公司对硬件的依赖。此外，RingCentral 与 Salesforce 和 Google for Work 的无缝集成对 Dynasplint 来说是一个显着优势，因为它计划迁移到 Chromebook 以简化其运营。
运营影响
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