Vonage > 实例探究 > Vonage 的语音和短信 API 帮助 JustPark 实现自动化和扩展

Vonage 的语音和短信 API 帮助 JustPark 实现自动化和扩展

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技术
  • 网络与连接 - NFC
  • 机器人 - 轮式机器人
适用行业
  • 建筑物
  • 电信
适用功能
  • 采购
用例
  • 智能停车
  • 语音识别
服务
  • 系统集成
关于客户
JustPark 是一款帮助人们查找和预订停车位的应用程序。他们首先将私人财产上未充分利用的停车位转变为可供公众使用的停车位。他们现在与各种公司和组织合作,以获得更多停车位。
挑战
JustPark 需要一家供应商能够帮助他们开发完全自动化的 IVR 系统,同时还支持 SMS。他们与之前的供应商的合作关系很困难,并且为不必要的功能付费。
解决方案
JustPark 转向 Vonage 并使用他们的 SMS 和语音 API 开发完全自动化的 IVR 系统并支持 SMS。 Vonage 提供了强大且可靠的服务,并且比以前的供应商更具价值。
运营影响
  • The switch to Vonage not only provided JustPark with a more cost-effective and efficient solution, but it also improved the company's working relationship with their vendor. The relationship with Vonage was described as more 'human' compared to the previous vendor. JustPark felt confident that Vonage understood their goals and would continue to provide a secure, reliable, and cost-effective service that would allow them to scale. The Vonage solution also resolved the deliverability issues that JustPark had with its previous provider, ensuring a smoother and more reliable service for JustPark's customers. The flexibility offered by Vonage's solution was also appreciated, as it allowed JustPark to generate more revenue as the cost per minute or cost per text message went down accordingly.
数量效益
  • Vonage's solution delivered a 25% greater ROI to start with.
  • JustPark is matching over 1.5 million app users with over 250,000 parking spaces.
  • Vonage's solution is scalable, allowing JustPark to grow and expand their services.

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