Driving IT Efficiency: AC Transit Accelerates with Automox
公司规模
1,000+
地区
- America
国家
- United States
产品
- Automox
技术栈
- Cloud-based System
- Centralized View
- Real-time Visibility
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
技术
- 应用基础设施与中间件 - 数据可视化
- 网络安全和隐私 - 安全合规
- 平台即服务 (PaaS) - 设备管理平台
适用行业
- 城市与自治市
- 运输
适用功能
- 商业运营
- 维护
用例
- 网络安全
- 远程控制
服务
- 系统集成
- 培训
关于客户
AC Transit is a prominent public transportation provider headquartered in Oakland, California. Established in 1960, the agency serves the community with a workforce of 3,000 employees and manages 1,200 endpoints across the state. AC Transit is committed to innovation and efficiency in its operations, continually seeking ways to improve its IT infrastructure and service delivery. The agency's dedication to serving its community is evident in its proactive approach to addressing IT challenges and enhancing operational efficiency.
挑战
AC Transit faced significant challenges in updating software across its expansive network, particularly with legacy applications. The organization also dealt with interdivisional silos, which created inefficiencies and inconsistencies in system patching. The onset of remote work in 2020 further highlighted the need for a more effective and centralized patching solution. AC Transit needed a way to ensure that all systems were patched correctly and that their patching efforts were effective, especially given the diverse geographical locations of their divisions and departments.
解决方案
AC Transit turned to Automox for its cloud-based, centralized, and customizable approach to network management. Automox's solution provided AC Transit with a centralized view and the flexibility to tailor the system to its unique needs. This enabled the agency to automate patching processes and enhance its cybersecurity practices. Automox's clear reporting capabilities allowed AC Transit to maintain real-time visibility across its environment, ensuring that all assets were accounted for and properly managed. The close account support and collaboration with Automox's team were invaluable, helping AC Transit customize the solution for optimal effectiveness. The agency took immediate steps to address the uncertainties around patching during the remote work transition, leveraging Automox to maintain device compliance and streamline IT operations.
运营影响
数量效益
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