技术
- 基础设施即服务 (IaaS) - 公共云
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 矿业
- 造纸
适用功能
- 人力资源
用例
- 库存管理
- 安全索赔评估
服务
- 系统集成
- 培训
关于客户
国家地质和采矿局 (SERNAGEOMIN) 是一个公共和技术机构,负责就采矿和地质相关事务向智利政府矿业部提供咨询。其职能包括采矿安全检查、事故调查、制裁程序、项目审查的技术流程、就采矿财产的构成向法院提供咨询、关闭计划审查以及培训采矿安全专家。地质领域涉及化学分析、地质遗产、勘探项目、基础和应用地质测绘以及国家火山活动监测等相关问题。该机构成立于1980年,拥有500多名员工。
挑战
国家地质和采矿局(SERNAGEOMIN)是智利政府矿业部下属的公共实体,由于缺乏数字化,其行政流程面临挑战。不同行政部门和公务员之间的信息交流涉及手工和纸质流程,效率低下且耗时。文件通过邮件发送到智利各地进行审查、批准和签署。程序管理采用传统方式进行,文件柜和文件夹中包含与采矿作业期间发生的每次事故调查相关的文件。当事故发生时,与调查和可能的制裁有关的纸质文件必须通过航空邮件运输,以供主管当局审查。采矿分局需要一个可追溯系统,该系统可以完整、实时地跟踪每个流程中的所有任务,并支持敏捷的报告和沟通。
解决方案
SERNAGEOMIN 选择 AuraQuantic 作为其管理流程数字化的平台。组成 SERNAGEOMIN 采矿分局的七个部门开始不同程度地使用 AuraQuantic。该子委员会在 AuraQuantic 上有 16 个活跃进程,并计划在未来几年扩大其使用范围。这些应用程序是由该机构的一名成员设计的,该成员在软件咨询团队的支持下,完成了 AuraQuantic 培训学校的电子学习课程,并获得了培训和认证。该平台使该机构能够快速发展。该分局在 AuraQuantic 上管理的一些流程包括项目评估、关闭计划、采矿财产以及事故调查和制裁管理。现在,所有事故调查在 AuraQuantic 上都是 100% 数字化,从而消除了纸张的使用。从可追溯性到为矿业公司提供服务的整个工作流程现在都以数字化方式进行。
运营影响
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