实例探究 > Delmaine Fine Foods Finds Inventory Accuracy Boost with RF-SMART

Delmaine Fine Foods Finds Inventory Accuracy Boost with RF-SMART

公司规模
Mid-size Company
地区
  • Pacific
国家
  • New Zealand
产品
  • RF-SMART
技术栈
  • Radio Frequency (RF) Technology
  • ERP Software
实施规模
  • Enterprise-wide Deployment
影响指标
  • Customer Satisfaction
  • Productivity Improvements
  • Digital Expertise
技术
  • 功能应用 - 仓库管理系统 (WMS)
  • 网络与连接 - 射频识别
适用行业
  • 食品与饮料
适用功能
  • 仓库和库存管理
  • 物流运输
用例
  • 库存管理
  • 仓库自动化
  • 供应链可见性(SCV)
服务
  • 系统集成
  • 培训
关于客户
Delmaine Fine Foods, founded in 1980, is a leading manufacturer, importer, and supplier of high-quality food products. Based in Auckland, New Zealand, the company serves supermarkets and the food industry both domestically and internationally. With a business worth $73 million and a workforce of 200 employees, Delmaine Fine Foods has consolidated its manufacturing and warehousing operations in Auckland. The company sought to enhance productivity and inventory accuracy through the implementation of advanced technologies. Delmaine Fine Foods is known for its diverse product range, which includes items with varying shelf lives and storage requirements, making inventory management a complex task.
挑战
Delmaine Fine Foods faced significant challenges in managing their complex warehousing requirements. Their entire product range is batch controlled, with products varying in shelf life from five days to two years. Some products require chilled storage and shipping, while others are ambient. Additionally, their customers dictate the required shelf life of products based on when they will be available to the end consumer. This complexity made it impractical to work in a conventional pick face environment, as it would require multiple batches in the pick face and order quantities ranging from a few cartons to multiple pallets. Delmaine needed their ERP software to provide precise instructions on what product to pick, which batch, and from where. Accurate inventory was crucial for this system to function effectively.
解决方案
Delmaine Fine Foods implemented RF-SMART to enhance efficiency and inventory accuracy. The adoption of RF-SMART led to a significant cultural shift within the warehouse. Previously, inventory accuracy was a shared responsibility, with different staff members handling physical picking and data updates at different times. This approach meant that no individual was solely responsible for accuracy at any given time. With RF-SMART, the picker now updates the stock in real-time, making them entirely responsible for the accuracy and timeliness of the transaction. This change has led to greater ownership of the process among pickers, who have willingly embraced the new technology. The implementation of RF-SMART has resulted in a more streamlined and accurate inventory management process, with pickers taking full responsibility for their tasks.
运营影响
  • The implementation of RF-SMART led to a complete cultural shift within Delmaine's warehouse, with pickers taking full responsibility for inventory accuracy.
  • Inventory accuracy in the ambient warehouse increased from an average of 95% to 99% post RF-SMART implementation.
  • In the chilled warehouse, a full stock take revealed a discrepancy of less than $2.00 with over a million dollars of stock counted.
  • The increased accuracy has resulted in fewer picking errors, leading to the right product being delivered to the right customer more often.
  • Customer satisfaction has improved significantly, with positive feedback from sales representatives indicating that customers appreciate the increased level of service.
数量效益
  • Increased inventory accuracy to 99% with RF-SMART.
  • Discrepancy in stock take was just $2.00 for more than $1 million in inventory after implementing RF-SMART.

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