DAF 卡车：通过 DocuWare 提高质量
公司规模
1,000+
地区
- Europe
国家
- Netherlands
产品
- DocuWare
技术栈
- IBM mainframe system
- ERP solution
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
技术
- 应用基础设施与中间件 - 数据交换与集成
适用行业
- 运输
用例
- 库存管理
- 供应链可见性(SCV)
服务
- 软件设计与工程服务
- 系统集成
关于客户
DAF Trucks 是一家荷兰卡车制造公司，也是美国财富 500 强公司 PACCAR 的一个部门，也是世界上最大的中型和重型商用车制造商之一。DAF Trucks 致力于在其产品和服务中实现最高的卓越标准。该公司长期以来一直遵守各种全球 ISO 和 ISO/TS 质量标准，并使用六西格玛和 Kaizen 等方法作为其业务模式的一部分。该公司的业务遍布全球，在世界各地都有贸易伙伴和服务办事处。该公司的会计部门位于埃因霍温，平均每月两次处理 50,000 张外发发票，每年处理 450,000 张应付发票。
挑战
DAF Trucks 是美国 PACCAR 公司旗下的子公司，在管理会计部门时面临巨大挑战。该部门文书工作繁重，平均每月打印两次 50,000 张外发发票，并转发给内部处理点和全球约 1,000 个贸易伙伴和服务办事处。在处理每年收到的 450,000 张纸质和 EDI 格式的应付发票时，情况更加复杂。审计链涉及三个检查点：仓库收货、检查订单中所有物品是否符合预期以及发票价格是否正确。然而，在约 20% 的案例中，至少有一项检查点未完成，导致每年约有 90,000 起案例，员工必须咨询相关专业部门，并通过邮寄方式将发票副本发送到全球分支机构以追踪信息。
解决方案
为了应对挑战，DAF Trucks 转向数字化。该公司实施了 DocuWare，这是一种用于处理传入发票的数字工作流解决方案。所有纸质发票都通过扫描仪数字化，由 DMS 编制索引，归档，然后在审批流程中进行检查。该解决方案还包括一个特殊的互联网门户，用于分发所有传出的发票。经销商拥有专用访问权限，可以全天候从电子邮箱中检索发票。现有的 IBM 大型机系统和内部开发的 ERP 解决方案带来了特殊挑战，通过与灵活的 DocuWare 系统配合良好的调整解决了这一挑战。到 2011 年，估计已有超过五百万份文件安全地存储在中央文档池中。
运营影响
数量效益
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