ICONICS > 实例探究 > Customer Success Story: Tonawanda Water Resource Department

Customer Success Story: Tonawanda Water Resource Department

ICONICS Logo
公司规模
1,000+
地区
  • America
国家
  • United States
产品
  • GENESIS32™ Enterprise Edition
  • WebHMI™
  • DataWorX™32
  • GraphWorX™32
  • TrendWorX™32
  • AlarmWorX™32 Multimedia
技术栈
  • OPC technology
  • KEPware OPC drivers
  • Modicon PLCs
  • Industrial Control Links Devices
  • Cisco backbone
实施规模
  • Enterprise-wide Deployment
影响指标
  • Cost Savings
  • Productivity Improvements
技术
  • 应用基础设施与中间件 - 数据交换与集成
  • 网络与连接 - 以太网
  • 平台即服务 (PaaS) - 连接平台
适用行业
  • 城市与自治市
  • 公用事业
适用功能
  • 设施管理
  • 维护
用例
  • 过程控制与优化
  • 远程资产管理
  • 水务管理
服务
  • 软件设计与工程服务
  • 系统集成
关于客户
The Town of Tonawanda, formed in 1836, is located north of Buffalo, New York, with a population of approximately 80,000. The Water Resource Department of the town operates and maintains hundreds of miles of water and sewer lines. Each year, billions of gallons of water drawn from the Niagara River are treated, distributed, collected, and cleaned to serve their residents. The department is responsible for ensuring the continuous supply of clean and safe water to the residents of the town. The name Tonawanda, or “Swift Waters,” was given to the area by the original Native American inhabitants, reflecting the importance of water resources in the region.
挑战
The Town of Tonawanda was facing high support costs for their existing HMI/SCADA package and other third-party applications such as reporting solutions. The legacy system was expensive to maintain and did not provide the flexibility and scalability required for future expansion. The town was looking for a solution that would not only reduce their support costs but also provide a platform that they could build upon in the future. They needed a system that could support additional functionality such as wireless operator stations, the ability to stay connected via mobile phones, and more. The system also needed to be robust and reliable, with redundancy at multiple levels to ensure continuous operation.
解决方案
ICONICS software was deployed to replace the legacy HMI/SCADA application. The GENESIS32™ Enterprise Edition and WebHMI™ were installed at both the Water and the Wastewater Treatment Facilities. Between both locations, there are five GENESIS32 servers, five WebHMI servers, and numerous dedicated and browser-based clients. DataWorX™32 plays an important role in the application, allowing the Water Treatment Facility’s server to act as the backup server for the Wastewater Treatment Facility, and vice versa. Both applications take full advantage of the power of GraphWorX™32, providing rich and informative operator screens. TrendWorX™32 is deployed, providing operators with real-time trending. AlarmWorX™32 Multimedia is used to distribute alarms and events to the appropriate people. ICONICS software is also deployed at 13 remote pumping stations connected over leased lines back to the control room. The system was installed by town employees, with sales and technical support from BCS in Buffalo, NY.
运营影响
  • The deployment of ICONICS software lowered the expensive support costs to keep the legacy systems running.
  • The upgrade gave the Town of Tonawanda a system they can expand on for years.
  • The architecture supports additional functionality, such as wireless operator stations, the ability to stay connected via mobile phones, and more.
  • Time spent supporting the system internally is now minimal.
  • WebHMI is a true thin-client solution with all the administration and licensing done on the server. With client-side licensing, staying connected to the plant can be done anywhere, anytime.
数量效益
  • Switching to ICONICS paid for itself in the first year. For the price of one year of support, GENESIS32 and WebHMI were installed on a 32-bit platform at a lower cost.

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