Customer Success Story - CoValence Laboratories
公司规模
SME
地区
- America
国家
- United States
产品
- BatchMaster ERP
技术栈
- ERP Software
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
技术
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- 医疗保健和医院
- 消费品
适用功能
- 离散制造
- 质量保证
用例
- 自动化制造系统
服务
- 系统集成
关于客户
CoValence Laboratories, Inc is a Chandler, Arizona-based company that formulates and manufactures professional topical products. The company is a custom topical application developer and manufacturer offering a turn-key solution for taking a product concept through manufacture and fill, packaging, design, and product data writing. CoValence develops products for private brands within the esthetic, spa, medispa, and medical markets. This market leader is an FDA registered laboratory that has been researching, formulating, and manufacturing skin care products for the professional market for nearly 20 years. Their innovative formulas, personalized customer service, convenient low minimums, and strict confidentiality have made them an industry leader. CoValence's clients include plastic surgeons, dermatologists, spas, salons, and specialty niches, whose own customers, in turn, include everyone from the Hollywood elite to the savvy consumer, both nationally and internationally.
挑战
CoValence Laboratories, a custom topical application developer and manufacturer, was facing challenges with their existing 'Out-of-the-Box' accounting package that supported a discrete manufacturing model. The system was not able to meet the growing sales and production needs of the company. Customizing the existing system to enable even the most basic functionality was proving to be a significant investment. Moreover, the company was also facing increasing compliance demands in their International Market requirements. The company realized that customizing their original accounting system would cost too much in meeting their business growth or the increasing compliance demands in their International Market requirements.
解决方案
CoValence chose BatchMaster ERP to overlay their existing accounting package and investment, while extending their capabilities in Cosmetics Manufacturing. BatchMaster ERP allows CoValence to meet the needs of customer and industry compliance, both in the U.S. and abroad. BatchMaster ERP contained specific features and reports out-of-the-box that were specific to the Manufacturing and Distribution model of topical application product manufacturers. BatchMaster ERP allows all departments of an organization to clearly communicate and share information. Where necessary, BatchMaster ERP makes the most important data part of the printed records used in the plant and sent to the customers. Some of these documents included Material Safety Data Sheets, Certificates of Analysis, Bar-coded Sales Orders, Back Order Reports, Pick-Lists, and Bills of Lading.
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