实例探究 > Customer Case Study

Customer Case Study

公司规模
200-1,000
地区
  • Europe
国家
  • United Kingdom
产品
  • Priority ERP
技术栈
  • Microsoft Technology
实施规模
  • Enterprise-wide Deployment
影响指标
  • Customer Satisfaction
  • Digital Expertise
  • Productivity Improvements
技术
  • 应用基础设施与中间件 - 数据交换与集成
  • 功能应用 - 企业资源规划系统 (ERP)
适用功能
  • 流程制造
  • 质量保证
  • 仓库和库存管理
用例
  • 库存管理
  • 预测性维护
  • 供应链可见性(SCV)
服务
  • 软件设计与工程服务
  • 系统集成
关于客户
BSC Diecasting & Finishing are a long established, well respected and highly innovative supplier of castings in the Midlands, UK. For over 45 years they have been refining their processes to deliver the best castings with the best finish to industry both in the UK & around the world. Their 24,000 ft facility features the latest diecasting equipment which they cast & finish hundreds of thousands of items for a wide variety of customers every year.
挑战
In order to streamline their operations and improve their customer service levels, BSC went on the search for a new IT system that would provide the following: • Totally integrated solution to cover all operations including the planning & execution of their manufacturing operations. • A configuration mechanism to allow the quoting of customers for new products & requoting for existing products. Accounting for cost changes & modifying the mark up. • “Quote to production in a click of a button”: Generating part numbers, BOMS & routings quickly through the configurator. • Stock management, traceability, managing sub contractors, labels printing & sales admin.
解决方案
Priority ERP was implemented to cover all areas of BSC Diecasting & Finishing's business, integrating all their operations within one seamless database. The solution consisted of the full standard manufacturing suite of Priority along with customizations to exactly fit BSC's business processes. Such customizations fit seamlessly into the product & are fully upgradeable through all new versions into the future without the need for BSC to invest further.
运营影响
  • BSC has been able to upgrade from their previous system & many disparate spread located on individual managers' P.C.'s to a state-of-the-art Microsoft technology based integrated business system. This has allowed much better control, distribution & visibility of information throughout the business.
  • Due to a better knowledge & visibility of the engineering data, converting a quote to a live product is one click of a button. saving time & improving the accuracy of their BOM's & routings.
  • With better management of their inventory & their sub-contractors, BSC now manage to achieve greater traceability of their current stock & are able to plan ahead both purchasing & production.
  • BSC managing Director, Les Dudley, says the technology has been brought in to manage a significant increase in enquiries, & that it will revolutionize the way customers and suppliers interact.
  • Priority allows, for example, for clients to place orders directly into the system, and monitor production and track delivery remotely.
数量效益
  • Single database for the business' data
  • Greater Efficiency in Production
  • Better Inventory Control

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