Case Studies > Customer Case Study

Customer Case Study

Company Size
200-1,000
Region
  • Europe
Country
  • United Kingdom
Product
  • Priority ERP
Tech Stack
  • Microsoft Technology
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Customer Satisfaction
  • Digital Expertise
  • Productivity Improvements
Technology Category
  • Application Infrastructure & Middleware - Data Exchange & Integration
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Functions
  • Process Manufacturing
  • Quality Assurance
  • Warehouse & Inventory Management
Use Cases
  • Inventory Management
  • Predictive Maintenance
  • Supply Chain Visibility
Services
  • Software Design & Engineering Services
  • System Integration
About The Customer
BSC Diecasting & Finishing are a long established, well respected and highly innovative supplier of castings in the Midlands, UK. For over 45 years they have been refining their processes to deliver the best castings with the best finish to industry both in the UK & around the world. Their 24,000 ft facility features the latest diecasting equipment which they cast & finish hundreds of thousands of items for a wide variety of customers every year.
The Challenge
In order to streamline their operations and improve their customer service levels, BSC went on the search for a new IT system that would provide the following: • Totally integrated solution to cover all operations including the planning & execution of their manufacturing operations. • A configuration mechanism to allow the quoting of customers for new products & requoting for existing products. Accounting for cost changes & modifying the mark up. • “Quote to production in a click of a button”: Generating part numbers, BOMS & routings quickly through the configurator. • Stock management, traceability, managing sub contractors, labels printing & sales admin.
The Solution
Priority ERP was implemented to cover all areas of BSC Diecasting & Finishing's business, integrating all their operations within one seamless database. The solution consisted of the full standard manufacturing suite of Priority along with customizations to exactly fit BSC's business processes. Such customizations fit seamlessly into the product & are fully upgradeable through all new versions into the future without the need for BSC to invest further.
Operational Impact
  • BSC has been able to upgrade from their previous system & many disparate spread located on individual managers' P.C.'s to a state-of-the-art Microsoft technology based integrated business system. This has allowed much better control, distribution & visibility of information throughout the business.
  • Due to a better knowledge & visibility of the engineering data, converting a quote to a live product is one click of a button. saving time & improving the accuracy of their BOM's & routings.
  • With better management of their inventory & their sub-contractors, BSC now manage to achieve greater traceability of their current stock & are able to plan ahead both purchasing & production.
  • BSC managing Director, Les Dudley, says the technology has been brought in to manage a significant increase in enquiries, & that it will revolutionize the way customers and suppliers interact.
  • Priority allows, for example, for clients to place orders directly into the system, and monitor production and track delivery remotely.
Quantitative Benefit
  • Single database for the business' data
  • Greater Efficiency in Production
  • Better Inventory Control

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