Coupons.com Accelerates Company Growth with Jobvite Hire
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- Jobvite Hire
技术栈
- Applicant Tracking System (ATS)
- Recruiter CRM
- Social Recruiting Software
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
- Digital Expertise
技术
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- Software
- 电子商务
适用功能
- 人力资源
- 商业运营
服务
- 软件设计与工程服务
- 系统集成
关于客户
Coupons.com Incorporated is a leader in digital coupons. The company operates a promotion platform that connects great brands and retailers with consumers through Web, mobile, and social channels. Since its inception in 1998, Coupons.com has evolved into a massive and successful business focused on connecting consumers with their favorite retailers around the world. The company has a wide variety of well-known clients, including hundreds of big-box retailers and popular brands. As the leader in digital coupons, Coupons.com has transformed the multi-billion dollar promotions industry into the digital world.
挑战
Finding talent to keep pace with Coupons.com’s ever-expanding size can be a challenge for Director of Staffing Ken Perluss and his hiring team. Without the sophisticated management capabilities that come with a quality applicant tracking system, leveraging the company’s many employee networks had proven complicated and time-consuming. Perluss and his team realized the need for a more manageable system in 2011, when the company set out to make growth a priority. They began their search by testing Jobvite Hire. Despite the variety of products on the market, the Coupons.com team decided on Jobvite as their best option for success. “We knew we needed an ATS as we began to grow,” Perluss explains. “We looked at Jobvite and were convinced that it was what we wanted. So we rolled it out, and we began to grow steadily. It works, and it works well.” Between its top-notch referral management, external reach capabilities, and ultimately its support of rapid expansion, Jobvite Hire has proved a trusted, important element of the Coupons.com hiring strategy since its rollout.
解决方案
Perluss and his hiring team leveraged Jobvite Hire to manage their extensive referral system and source external candidates. Jobvite Hire, a robust and customizable applicant tracking system (ATS), allowed Coupons.com to accelerate its reach both internally and externally. The system enabled employees to seamlessly publish job openings to social and professional networking sites, driving candidates back to the Jobvite system. This approach helped Coupons.com increase its overall visibility and attract candidates who might not have applied organically. Jobvite also helped Coupons.com create an online hiring hub where applicants could learn about open positions and apply externally. The partnership with Jobvite was integral to the redesign of Coupons.com’s corporate and career site, making Jobvite a crucial part of the company’s day-to-day business strategy.
运营影响
数量效益
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
相关案例.
Case Study
Digital Transformation of Atlanta Grout & Tile: An IoT Case Study
Atlanta Grout & Tile, a Tile, Stone & Grout restoration company based in Woodstock, Georgia, was facing challenges with its traditional business model. Despite steady growth over the years, the company was falling behind the web revolution and missing out on the opportunity to tap into a new consumer base. They were using independent software from different vendors for each of their department information and workforce management. This resulted in a lot of manual work on excel and the need to export/import data between different systems. This not only increased overhead costs but also slowed down their response to clients. The company also had to prepare numerous reports manually and lacked access to customer trends for effective business decision-making.
Case Study
IFFCO Boosts IT Performance and Innovates Agriculture with Oracle Cloud
Indian Farmers Fertiliser Cooperative Ltd. (IFFCO), the world’s largest manufacturer and marketer of fertilizers in the cooperative sector, was facing several challenges in its quest to innovate and improve the livelihood of farmers in India. The organization had recently launched a new product, nano urea, which brought new demands to IFFCO’s cloud computing needs. The organization needed a reliable cloud vendor to support the processes of 6–7 new manufacturing plants during the upcoming year, enhancing its production capability 300–350 million bottles of nano urea to meet increasing demand. IFFCO’s cloud adoption was driven by a need to innovate. The organization wanted capabilities for a dynamic business that can adapt to the changing needs of the market while growing fast. However, it was inhibited by rigid on-premises data center deployments and the overhead of maintaining legacy systems. IFFCO wanted to apply the elasticity and availability of cloud for improving overall performance of applications at lowest possible operational overhead. Lastly, IFFCO needed to provide the benefits of its technology to all its stakeholders, including employees, members, transporters, and farmers, some of whom have limited literacy. To accommodate all stakeholders, IFFCO wanted to add a voice interface to its applications.
Case Study
7-Eleven Philippines Enhances Customer Support with Freshdesk
7-Eleven Philippines, a pioneer of 24-hour convenience stores in the country, was facing challenges with its customer support system. The customer support was outsourced to an external vendor, which resulted in limited visibility into customer query patterns and performance metrics. The company had no transparency into the vendor's analytics and could not validate their reports. They also had no visibility into the volume of calls, number of abandoned calls, etc. due to the use of the vendor’s telephony solution. This lack of control and visibility into customer support led the team to decide to bring the entire function in-house. They began exploring helpdesk solutions that would enable them to build a strong in-house support team.
Case Study
Kaafmeem Enhances Customer Operations with Freshchat and WhatsApp Integration
KaafMeem, a Saudi-based fashion e-commerce company, was facing challenges in its customer service operations. The company, which specializes in modern Arabic fashion, had traditionally used email and direct calls to handle sales queries, delivery information requests, and questions about refunds and replacements. However, they wanted to provide a more user-friendly channel for their customers to immediately access the Kaafmeem team. They were looking for a solution that would allow them to open a direct dialogue with their consumers, making the shopping experience as seamless and convenient as possible. The challenge was to find a platform that was popular among their customer base and could be integrated easily into their existing operations.
Case Study
Software Development Partnership with PrettyLittleThing: Enhancing E-commerce Capabilities
PrettyLittleThing, a rapidly growing UK-based fashion retailer, faced the challenge of expanding its software development capabilities to keep up with its business growth. The company needed a strategic tech partner who could assemble a team of dedicated software engineers with experience in developing e-commerce solutions and high load systems. The primary goals were to extend the in-house team with strong software engineers experienced in PHP, various JavaScript frameworks, AWS, and other technologies; automate the process of product creation on the client’s e-commerce website that has over 30,000 items; and speed up the software development process. The challenges included establishing effective communication and alignment among different distributed teams and developing functionality that helps manage thousands of products easily.
Case Study
Aramex Boosts Agent Productivity by 50% with Freshservice Implementation
Aramex, an international express, mail delivery, and logistics services company based in Dubai, was facing challenges in delivering consistent, quality IT services and support to its employees. As the organization grew, responding to service requests in a timely manner became increasingly difficult due to outdated processes and communication silos. Aramex was using an in-house legacy IT service desk that was rigid, ill-defined, and required constant resources to maintain and upgrade. The on-premise system was not easy to scale and could not keep up with the growing needs of Aramex. The company was in need of a flexible, agile IT service desk that could streamline its workflow and improve ticket resolution time.