县政府利用 NETSCOUT 可视性确保网络和应用程序性能
公司规模
1,000+
地区
- America
国家
- United States
产品
- nGeniusONE® solution
- InfiniStreamNG® (ISNG) appliances
- nGenius®PULSE
技术栈
- SD-WAN
- VoIP
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
适用行业
- 城市与自治市
适用功能
- 商业运营
用例
- 公共交通管理
- 公共预警与应急响应
服务
- 系统集成
- 测试与认证
关于客户
作为 NETSCOUT® 的长期客户，该县的专门信息技术 (IT) 机构致力于为县内多个部门提供可靠的网络和应用程序性能。使用 nGenius® 企业绩效管理解决方案，他们能够主动监控和测试政府机构之间的可用性和通信质量。选民和员工的体验对该县的 IT 团队至关重要。为了确保每天用于沟通和协作的技术高效运行，端到端的可视性对于监控该县所有部门的绩效至关重要。与许多其他地方政府实体一样，在评估其绩效监控策略时，容量规划和预算限制是首要考虑因素。
挑战
该县的许多部门经常进行协作，需要持续的沟通和可靠的互联网和数据中心服务，这些服务可以从任何位置访问。实时测试以衡量其基础设施中的网络和应用程序性能对于保持业务连续性至关重要。该县利用 nGenius® 企业性能管理解决方案主动监控、测试和解决以下领域的性能挑战：互联网协议语音 (VoIP)、SD-WAN、带宽性能、互联网连接、应用程序、UCaaS。
解决方案
NETSCOUT 的 nGenius 企业绩效管理解决方案为该县的众多部门提供了持续、与供应商无关的性能、可用性和用户体验质量监控。增加 NETSCOUT 仪器使该县能够扩大其可见性范围，以监控整个企业 IT 环境的性能和可用性。使用 InfiniStreamNG 设备和 NETSCOUT 的专利 Adaptive Service Intelligence® (ASI) 技术，他们能够将智能数据提供给 nGeniusONE 解决方案，通过上下文工作流深入了解数据包级信息，并更好地了解 SD-WAN、数据中心、远程站点和内部环境中的流量。
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