Connected Healthcare: Healthcare Provider Takes a Holistic Approach to Technology
公司规模
1,000+
地区
- America
国家
- United States
产品
- Apple iPad
- MobileIron MDM
- Honeywell Managed Mobility Services
技术栈
- iOS
- Mobile Device Management (MDM)
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
技术
- 网络安全和隐私 - 端点安全
- 功能应用 - 远程监控系统
适用行业
- 医疗保健和医院
适用功能
- 商业运营
- 现场服务
用例
- 远程资产管理
- 远程控制
- 远程病人监护
服务
- 云规划/设计/实施服务
- 网络安全服务
- 系统集成
关于客户
Gateway Health is a leading managed-care organization that provides quality, affordable healthcare to over 300,000 members. The company is committed to delivering top-notch healthcare services and ensuring the well-being of its members. However, Gateway found its existing technology, including cumbersome laptops and outdated BlackBerry devices, inadequate for its needs. The organization sought to modernize its technology infrastructure to improve efficiency and better serve its members.
挑战
Gateway Health, a top-ranked managed-care organization, needed to transition from outdated BlackBerry devices to Apple iPad tablets across all company departments. The goal was to enable employees to see sales progress in the field while minimizing downtime and ensuring information security. However, Gateway lacked the staff to manage the challenges of implementing new technology in a healthcare setting.
解决方案
Gateway Health turned to Honeywell for a comprehensive managed services solution for iPad devices. Honeywell provided end-to-end services, including provisioning, staging, deployment, 24x7 end-user support, and device replacement and repair. Additionally, Honeywell assisted Gateway in evaluating, testing, and selecting a mobile device management (MDM) solution, ultimately choosing the MobileIron MDM platform. Honeywell also provided MDM-as-a-service, covering procurement, implementation, and ongoing administration.
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