可口可乐瓶装公司合并：IBM® Sterling B2B Integrator 帮助 CCBCC 无缝集成其业务
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- IBM Sterling B2B Integrator
技术栈
- SAP
- EDI
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
技术
- 应用基础设施与中间件 - 数据交换与集成
适用行业
- 食品与饮料
适用功能
- 离散制造
- 采购
用例
- 供应链可见性(SCV)
- 库存管理
服务
- 系统集成
关于客户
可口可乐联合装瓶公司 (CCBCC) 制造、销售和运送碳酸和非碳酸饮料，主要向美国东南部的 11 个州提供可口可乐公司的产品。CCBCC 的产品包括碳酸软饮料、瓶装水、茶、果汁、等渗饮料和能量饮料。CCBCC 是美国第二大可口可乐装瓶商。CCBCC 在纳斯达克全国市场系统上市，股票代码为 COKE。
挑战
可口可乐联合装瓶公司 (CCBCC) 的业务运营依赖于多种不同的技术。手动搜索和信息延迟造成了运营瓶颈和业务效率低下。当客户通过电话或传真收到工作订单时，CCBCC 会手动将设备服务工作订单输入其旧系统。这个过程非常耗时，而且容易出错，因此 CCBCC 开始质疑这些错误的潜在成本。CCBCC 需要快速以电子方式接受和返回信息，并且专注于软件替换，以此作为改善跨应用程序和系统集成的手段。他们需要一个灵活而强大的系统来与 SAP 以及其他现有系统进行内部集成。
解决方案
CCBCC 选择 IBM Sterling B2B Integrator 来集成 SAP、内部遗留系统、可口可乐公司和 CCBCC 的零件供应商。IBM Sterling 专业服务是他们的实施合作伙伴，帮助探索 Sterling B2B Integrator 的功能。CCBCC 现在拥有端到端集成，并且提高了服务管理、备件采购和设备生命周期管理的可视性。使用 Sterling B2B Integrator，CCBCC 通过快速处理重要的服务管理数据进行分析，实现了运营效率。CCBCC 通过以创新方式使用 Sterling B2B Integrator，扩大了其在整个企业中其他业务部门的信誉，最近一次是与 CCBCC 的运输部门合作。Sterling B2B Integrator 为 CCBCC 业务部门以及其外部客户和合作伙伴群提供无缝、安全性增强的集成。CCBCC 通过自动化和简化流程、满足独特需求以及实现业务敏捷性，继续为客户提供价值。
运营影响
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