Clover increases retailer satisfaction and grows revenue with value-add IoT services
公司规模
Large Corporate
国家
- United States
产品
- Clover POS Tablets
- Clover Handheld Devices
- Cisco Jasper Control Center
技术栈
- Cisco Jasper APIs
- Control Center Platform
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Revenue Growth
- Cost Savings
- Productivity Improvements
技术
- 平台即服务 (PaaS) - 连接平台
- 应用基础设施与中间件 - API 集成与管理
- 功能应用 - 库存管理系统
适用行业
- 零售
- 电子商务
适用功能
- 销售与市场营销
- 商业运营
用例
- 车队管理
- 库存管理
- 远程资产管理
服务
- 系统集成
- 云规划/设计/实施服务
关于客户
Clover, a subsidiary of First Data, specializes in providing wireless point-of-sale (POS) solutions and connected services to merchants. Their product offerings include tablet-based and handheld POS devices that are designed to deliver seamless connectivity and value-added IoT services. Clover's solutions are aimed at enhancing customer satisfaction and driving revenue growth for retailers by offering secure, reliable payment and business productivity tools. With a focus on simplifying connectivity management, Clover leverages advanced technologies to ensure that their devices are always connected and operational, regardless of the business environment.
挑战
Consumers increasingly expect a seamless experience to pay for products and services wherever they are, and Clover’s wireless POS solutions and connected services make that possible. By managing connectivity using Control Center, Clover (a First Data company) can provide merchants with secure, reliable payment and business productivity solutions anywhere they do business, whether at a fixed location, online or on the road.
解决方案
Clover uses Control Center to cost-effectively deliver instant-on connectivity and manage the SIMs and associated data plans that come pre-installed in Clover 3G-enabled POS tablets and handheld devices. Not only does Clover use the feature-rich Control Center platform to monitor and manage all of these connections, they use Cisco Jasper APIs to integrate directly with their POS solution to automate onboarding processes. This integration allows Clover to streamline the activation and management of their devices, ensuring that merchants can start using their POS systems right out of the box without any additional configuration. The automation capabilities provided by Control Center also enable Clover to optimize data plan costs and quickly identify and resolve any performance issues, ensuring a reliable and efficient service for their customers.
运营影响
数量效益
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