Cleancut Technologies Success Story
公司规模
11-200
地区
- America
国家
- United States
产品
- JobBOSS
- Synergy
- KnowledgeSync Event Manager
技术栈
- Workflow Automation
- Data Management
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
技术
- 分析与建模 - 实时分析
- 应用基础设施与中间件 - 数据交换与集成
适用行业
- 医疗保健和医院
适用功能
- 商业运营
- 销售与市场营销
用例
- 预测性维护
- 过程控制与优化
- 实时定位系统 (RTLS)
服务
- 软件设计与工程服务
- 系统集成
关于客户
CleanCut Technologies has been a JobBOSS customer for years. They are a company that specializes in healthcare technologies. When Scott Elgin became the IT Director at CleanCut Technologies the company had 22 users in JobBOSS, but the software was underutilized. JobBOSS and Synergy were primarily used to keep track of vacation requests, while CleanCut still relied primarily on paper and excel for daily operations. The company faced challenges with slow communication, misplaced data, and difficulty in tracking job profitability or timing.
挑战
When Scott Elgin became the IT Director at CleanCut Technologies the company had 22 users in JobBOSS, but the software was underutilized. JobBOSS and Synergy were primarily used to keep track of vacation requests, while CleanCut still relied primarily on paper and excel for daily operations. Relying on people and paper proved troublesome - communication was slow, data was easily misplaced and difficult to find, and it was near impossible to track job profitability or timing. Scott, who was new to JobBOSS, knew there needed to be a change.
解决方案
In three years, CleanCut completely transformed their operations through JobBOSS. First, they utilized Synergy and implemented workflows into every aspect of the business. Their original, very manual process of printing a drawing and handing it to a designer or sales person has completely changed. Now, a sales rep submits a design request in Synergy, the designer works on it, then sends it back to sales for approval. “All of our operations are done transparently, so we can track time, efficiency, and capacity,” said Scott. As a result of workflows, employee communication has skyrocketed. “We hardly ever email, everything we need is in Synergy. If an employee sends an email related to a job, we say 'no you have to submit it in Synergy.' We rely on Synergy to keep track of everything going on in our business,” said Scott.
运营影响
数量效益
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