Cleancut Technologies Success Story
Customer Company Size
SME
Region
- America
Country
- United States
Product
- JobBOSS
- Synergy
- KnowledgeSync Event Manager
Tech Stack
- Workflow Automation
- Data Management
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
- Digital Expertise
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Business Operation
- Sales & Marketing
Use Cases
- Process Control & Optimization
- Real-Time Location System (RTLS)
- Predictive Maintenance
Services
- System Integration
- Software Design & Engineering Services
About The Customer
CleanCut Technologies has been a JobBOSS customer for years. They are a company that specializes in healthcare technologies. When Scott Elgin became the IT Director at CleanCut Technologies the company had 22 users in JobBOSS, but the software was underutilized. JobBOSS and Synergy were primarily used to keep track of vacation requests, while CleanCut still relied primarily on paper and excel for daily operations. The company faced challenges with slow communication, misplaced data, and difficulty in tracking job profitability or timing.
The Challenge
When Scott Elgin became the IT Director at CleanCut Technologies the company had 22 users in JobBOSS, but the software was underutilized. JobBOSS and Synergy were primarily used to keep track of vacation requests, while CleanCut still relied primarily on paper and excel for daily operations. Relying on people and paper proved troublesome - communication was slow, data was easily misplaced and difficult to find, and it was near impossible to track job profitability or timing. Scott, who was new to JobBOSS, knew there needed to be a change.
The Solution
In three years, CleanCut completely transformed their operations through JobBOSS. First, they utilized Synergy and implemented workflows into every aspect of the business. Their original, very manual process of printing a drawing and handing it to a designer or sales person has completely changed. Now, a sales rep submits a design request in Synergy, the designer works on it, then sends it back to sales for approval. “All of our operations are done transparently, so we can track time, efficiency, and capacity,” said Scott. As a result of workflows, employee communication has skyrocketed. “We hardly ever email, everything we need is in Synergy. If an employee sends an email related to a job, we say 'no you have to submit it in Synergy.' We rely on Synergy to keep track of everything going on in our business,” said Scott.
Operational Impact
Quantitative Benefit
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