Century-Old Beverage Distributor takes a High-Tech Approach to Service and Efficiency
公司规模
1,000+
地区
- America
国家
- United States
产品
- Omnitracs Roadnet
- MobileCast
- Merchandiser Module
- FleetLoader
- Performance Dashboard
技术栈
- GPS-based tracking
- Voice-directed warehouse picking system
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 分析与建模 - 预测分析
- 功能应用 - 车队管理系统 (FMS)
- 功能应用 - 远程监控系统
适用行业
- 食品与饮料
- 零售
适用功能
- 物流运输
- 仓库和库存管理
用例
- 车队管理
- 库存管理
- 预测性维护
服务
- 软件设计与工程服务
- 系统集成
关于客户
Glazer’s is a family-owned and operated beverage distribution company with over 100 years of history. It is one of the largest distributors of alcoholic beverages in the United States, serving a wide range of customers including grocers, convenience stores, package stores, restaurants, and hotels. With 43 locations across 11 states, Glazer’s runs 600-700 routes each day. The company is known for its commitment to innovation and technology, which has helped it maintain its excellent reputation and emerge as a leader in the beverage distribution industry. Glazer’s has a strong focus on efficiency and customer service, leveraging advanced technologies to optimize its operations and enhance its service offerings.
挑战
Glazer’s beverage distribution business, with 43 locations running 600-700 routes each day across 11 states, faced challenges in optimizing route planning, increasing productivity, and ensuring customer satisfaction. The company needed to find ways to take trucks off the road, calculate payroll more accurately, and increase face time at customer sites. Additionally, Glazer’s wanted to improve the efficiency of its Dallas-based retail merchandising team and ensure that merchandisers used their full paid time to service customers effectively.
解决方案
Glazer’s implemented the Omnitracs Roadnet® Transportation Suite to automate and optimize its route planning. The suite includes tools such as Roadnet, MobileCast, Merchandiser Module, FleetLoader, and Performance Dashboard. These tools helped Glazer’s gain efficiencies, improve productivity, and enhance customer focus. The Merchandiser Module, in particular, allowed Glazer’s to extend route planning advantages to its Dallas-based retail merchandising team, enabling better tracking of time spent and activities at each stop. MobileCast provided GPS-based tracking, increasing accountability and visibility for merchandisers. The Roadnet Performance Dashboard offered a big-picture view of operational activities and trends, helping managers make data-driven decisions to optimize routes and reduce costs. Glazer’s also planned to implement FleetLoader to optimize pallet and truck loading efficiency.
运营影响
数量效益
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