技术
- 应用基础设施与中间件 - 数据交换与集成
- 应用基础设施与中间件 - 中间件、SDK 和库
适用行业
- 运输
适用功能
- 采购
- 销售与市场营销
用例
- 库存管理
- 供应链可见性(SCV)
服务
- 系统集成
关于客户
Lights4Fun 是一家总部位于英国的家族拥有和经营的企业,销售 700 多种家居和花园装饰灯。作为一家真正的全渠道企业,他们经营着一家跨国企业,在欧洲和北美的主要市场进行销售。他们在 14 个在线市场开展业务,包括英国和法国网站、美国、英国、德国、法国、意大利和西班牙的亚马逊渠道以及三个 eBay 网站。该公司使用不同的履行和第三方物流公司来处理美国、英国和德国仓库中的库存。
挑战
Lights4Fun 是一家销售装饰灯的家族企业,它正在努力应对跨不同系统运营的挑战,以服务和协调 14 个在线市场的订单履行。该公司使用不同的履行和第三方物流公司来处理美国、英国和德国仓库的库存。由于团队缺乏对彼此活动的了解,现有的设置导致了挫败感。销售部门正在销售缺货的商品,但不知道何时会补货,因此需要维护七个不同的电子表格。该公司还不确定他们的 3PL 是否正在与不同的网站和市场进行通信。随着公司的发展,由于在手动流程上花费了时间和资源,他们错失了关键机会。为了支持他们成为可扩展和高增长企业的愿望,他们需要找到更好的替代方案来替代昂贵且耗时的手动工作。
解决方案
Lights4Fun 与 Catalyst IT 合作建立了一个端到端平台,该平台将连接所有市场,并提供所有地点的潜在客户、客户、产品、价格、订单和库存的统一视图。 NetSuite 被选为 ERP 系统来支持核心业务流程,而 Celigo 则负责处理其复杂的集成需求。这包括 NetSuite、各个市场、物理仓库和第三方仓储提供商之间的数据流自动化。 Catalyst IT 选择了几个预构建的集成应用程序来处理店面和市场,并选择 integrator.io 来处理定制集成。借助 Celigo,Lights4Fun 最终拥有了帮助他们扩大运营规模的关键要素:整个业务的库存水平、订单发货、订单转移、库存调整、库存验证和采购等流程的完整、实时可见性在单个仪表板中接收订单。
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