实例探究 > Buffalo Hospital Supply’s Solution for Rapid Supply Chain ROI

Buffalo Hospital Supply’s Solution for Rapid Supply Chain ROI

公司规模
Mid-size Company
地区
  • America
国家
  • United States
产品
  • Manhattan SCALE
  • Vocollect
技术栈
  • Voice Integration
  • Volumetrics
  • Cartonization
实施规模
  • Enterprise-wide Deployment
影响指标
  • Cost Savings
  • Productivity Improvements
  • Customer Satisfaction
技术
  • 功能应用 - 仓库管理系统 (WMS)
  • 功能应用 - 企业资源规划系统 (ERP)
  • 功能应用 - 库存管理系统
适用行业
  • 医疗保健和医院
适用功能
  • 仓库和库存管理
  • 物流运输
用例
  • 库存管理
  • 供应链可见性(SCV)
  • 仓库自动化
服务
  • 系统集成
  • 软件设计与工程服务
关于客户
Buffalo Hospital Supply (BHS) is a leading distributor of disposable medical supplies and equipment in the northern U.S. They serve hospitals, nursing homes, and home health agencies across New York State and northwest Pennsylvania. BHS differentiates itself by focusing on distribution, offering flexibility to meet customer requirements, and concentrating efforts in a well-defined area.
挑战
BHS experienced double-digit growth, leading to decreased accuracy, lower service levels, and higher costs. Inventory visibility became critical but was difficult to maintain with a paper-based distribution process. The company faced increased inventory, decreased order accuracy, and higher operational costs, necessitating new supply chain processes for better visibility and effectiveness.
解决方案
BHS selected Manhattan SCALE for its sound technology, commitment to R&D, and strong support services. The solution was implemented at their 148,000 square foot Buffalo facility, processing approximately 4,000 lines or 10,000 containers per day. The implementation included voice integration, volumetrics, and cartonization. BHS leveraged synchronized processes and visibility to increase inventory accuracy, improve on-time delivery, and reduce inefficiency. The solution also enabled worker accountability and performance metrics.
运营影响
  • Increased inventory accuracy and on-time delivery.
  • Reduced redundancy and inefficiency in warehouse operations.
  • Established worker accountability and performance metrics.
  • Eliminated two physical inventory counts with cycle counting capabilities.
  • Achieved a 96% fill rate overall, with rates as high as 98% for many product lines.
数量效益
  • Picking accuracy above 99%.
  • Staffing reduced by 30%.
  • Return on supply chain investment achieved in just 14 months.
  • Inventory grew from $6 million to $8.5 million.

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