技术
- 分析与建模 - 大数据分析
- 传感器 - 液位传感器
适用行业
- 汽车
- 水泥
适用功能
- 销售与市场营销
用例
- 人员跟踪与监控
关于客户
宾利汽车是世界上最知名的豪华汽车品牌之一,以其生产的每辆车无与伦比的工艺水平和细节而闻名。该公司每年在全球销售约 15,000 辆汽车,每辆汽车都是根据个别客户的具体规格设计和制造的,这意味着没有两辆宾利汽车是完全相同的。宾利 (Bentley) 在 20 世纪在长途耐力赛中建立了声誉,如今以其卓越品质的定制豪华汽车而闻名。该公司最近推出了一项全新的转型战略——Bentley100,该战略将成为其未来 100 年及以后的成功蓝图。
挑战
宾利汽车作为全球知名的豪华汽车品牌,在汽车行业发生前所未有的变化后,面临着巨大的挑战。该公司以其定制豪华汽车而闻名,意识到需要进行转型以确保其长期成功。这一转型不仅涉及到 2030 年转向全电动汽车产品组合,还涉及在整个公司实施有效的数字化转型。目标是简化运营、改善客户服务并巩固宾利作为全球汽车领导者的地位。该公司还旨在通过更加数据驱动的方法来增强客户体验,这是 Bentley 的一个重要标志。然而,挑战在于找到可以帮助他们实现这些目标的解决方案。
解决方案
Bentley Motors 采用以人为本的方法来实现其转型目标,并将 Tableau 视为理想的解决方案。 Tableau 的自助数据分析工具用于增强员工能力、提高效率,并在公司各个层面实现更快、更明智的决策。该公司还使用数据分析来增强客户体验。通过整合数据,Bentley 能够及早发现新兴客户趋势并发现区域差异,这可用于更准确地定制未来的销售和营销活动。为了在公司的各个层面建立强大的数据文化,Bentley 确定了整个公司现有的数据拥护者,并帮助他们迁移到 Tableau。这种方法很快开始在公司的各个层面建立强大的数据文化。
运营影响
数量效益
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