Azuga > 实例探究 > AZUGA FLEET CUSTOMER SUCCESS STORY - Reliable Fire & Security

AZUGA FLEET CUSTOMER SUCCESS STORY - Reliable Fire & Security

Azuga Logo
公司规模
11-200
地区
  • America
国家
  • United States
产品
  • Azuga Fleet
技术栈
  • GPS vehicle tracking
  • Safety cameras
  • Mobile app
实施规模
  • Enterprise-wide Deployment
影响指标
  • Cost Savings
  • Customer Satisfaction
  • Productivity Improvements
技术
  • 功能应用 - 车队管理系统 (FMS)
  • 传感器 - 全球定位系统
适用行业
  • 安全与公共安全
适用功能
  • 物流运输
  • 维护
用例
  • 车队管理
  • 车辆性能监测
服务
  • 系统集成
关于客户
Reliable Fire & Security is a family-owned business that has been serving the needs of industrial, institutional, commercial, fire departments, and the community for 67 years. The company is based in Alsip, Illinois and provides emergency service 24 hours a day, 7 days a week. The company had a GPS vehicle tracking solution in place for many years. Their contract was coming up for renewal and the old 3G hardwired hardware needed to be upgraded. Dan Hurley, Operations Manager, has in-depth experience with telematics technology and was tasked with evaluating all of the various options available.
挑战
Reliable Fire & Security, a family-owned business in Alsip, Illinois, had a GPS vehicle tracking solution in place for many years. However, their contract was coming up for renewal and the old 3G hardwired hardware needed to be upgraded. Dan Hurley, Operations Manager, was tasked with evaluating all of the various options available. His criteria included costs, ease of implementation, with a strong focus on driver safety and lowering liability. Safe driving practices can have a cascading effect on the cost of fuel, tires, maintenance, insurance and maximizing technician’s billable hours while keeping them safe while behind the wheel.
解决方案
Reliable Fire & Security chose Azuga for its safety-focused telematics technology. The switch to Azuga provided twice the benefits, including a rewards system and safety cameras, at the same cost. The equipment was easy to install and transfer between vehicles, which was a significant improvement over the previous solution. To get buy-in from technicians, the company implemented a phased approach, starting with a few key employees. They also implemented a safe driving rewards program, using Azuga’s Rewards platform. Technicians use the Azuga Mobile app to see their driving scores and how they compare to their peers. The rewards program resulted in a big drop in harsh braking and aggressive driving.
运营影响
  • The company has seen a reduction in speeding, harsh braking, and idling events 8 months after upgrading to Azuga.
  • The rewards program resulted in a big drop in harsh braking and aggressive driving.
  • The office staff uses Azuga Fleet to make better dispatching decisions.
  • The administrative version of the Azuga Mobile app is helpful for ensuring technicians are on their way to appointments without bothering or distracting them with a phone call.
数量效益
  • $10 is awarded to the best driver of medium-duty vehicles and $10 for the heavy-duty drivers.
  • Top score for the quarter earns the best driver $100.

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