Azuga > 实例探究 > Azuga Fleet Customer Success Story - Quality Transport

Azuga Fleet Customer Success Story - Quality Transport

Azuga Logo
公司规模
11-200
地区
  • America
国家
  • United States
产品
  • Azuga Fleet
技术栈
  • Real-time fleet tracking
  • Trip logs
  • Driver Behavior Reports
实施规模
  • Enterprise-wide Deployment
影响指标
  • Customer Satisfaction
  • Productivity Improvements
技术
  • 功能应用 - 车队管理系统 (FMS)
适用行业
  • 运输
适用功能
  • 物流运输
用例
  • 车队管理
  • 车载远程信息处理
服务
  • 系统集成
关于客户
Quality Transport Services (QTS) is an assisted transport company founded in 2001. It is one of the longest standing assisted transport companies in Arizona. QTS provides safe, 24/7 transportation to hospitals, assisted living facilities, nursing homes, and hospices. The company's fleet vehicles, centered in Phoenix, collectively make 50,000 or more trips, driving over a million miles per year.
挑战
Quality Transport Services (QTS), an assisted transport company in Arizona, faced several challenges. They needed to maintain detailed tracking records for each transport vehicle, encourage consistent, safe driving behavior around the clock, and differentiate QTS above its competitors. The company's fleet vehicles collectively make 50,000 or more trips, driving over a million miles per year, making these challenges even more significant.
解决方案
QTS utilized Azuga’s real-time fleeting tracking and trip logs to monitor each vehicle’s trip status and duration. With Azuga’s Driver Behavior Reports, management was able to reinforce safe driving behaviors and discourage unsafe driving habits. They also employed Azuga’s award-winning fleet tracking capabilities to ensure a safe, reliable, on-time transport experience for each and every customer.
运营影响
  • Efficient Record Keeping: The team at QTS is able to secure all trip data necessary for their clients’ insurance billing purposes and to ensure fleet efficiency, timeliness, location, and quality.
  • Bolstered Safety Culture: Insight to vehicle operation allows the management team to reinforce QTS’ focus on safety, maintain behavioral consistency among all drivers, and ensure wheelchair- and stretcher-bound clients receive the quality transportation they deserve.
  • Sharpened Competitive Edge: Azuga’s fleet tracking product and responsive customer support has buoyed QTS in providing safe, reliable, on-time services in a way that differentiates the company from the competition and helps it deliver on its brand promise.

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