Azuga > 实例探究 > Azuga Fleet Customer Success Story: QuadScore

Azuga Fleet Customer Success Story: QuadScore

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公司规模
11-200
地区
  • America
国家
  • United States
产品
  • Azuga Fleet
技术栈
  • Dashcam technology
实施规模
  • Enterprise-wide Deployment
影响指标
  • Cost Savings
  • Customer Satisfaction
适用功能
  • 物流运输
用例
  • 车队管理
  • 车载远程信息处理
服务
  • 系统集成
关于客户
QuadScore is a specialty risk program founded in 2018 with the purpose of providing comprehensive insurance solutions for the booming American cannabis industry. Their Executive Team has a combined 80 years of experience in a variety of industry sectors. QuadScore is the cannabis industry’s leading insurance program, boasting an account portfolio which includes many of the largest Multistate Operators.
挑战
QuadScore, a specialty risk program providing insurance solutions for the American cannabis industry, faced a significant challenge when one of their customers was involved in a fatal auto accident. The company needed video footage to prove their client was not at fault. Additionally, QuadScore was grappling with high auto premiums due to increased claim costs and an unsatisfactory risk profile of clients.
解决方案
Azuga Fleet, a leading provider of connected vehicle and fleet technologies, provided QuadScore with dashcam footage from the stored database of the accident. This evidence helped police determine that the party was not at fault, saving QuadScore from potential forensic accident reconstruction costs and a potential $1MM claim that would have led to hundreds of thousands in future auto premiums. As a result of this incident, QuadScore began requiring dash cameras for each of their auto clients to absolve their clients of claims in which they are not at fault and have claims adjusted as quickly as possible based on video evidence.
运营影响
  • Azuga provided immediate access to dashcam footage of the accident, saving QuadScore tens of thousands of dollars and a lawsuit headache.
  • The Azuga representative provided outstanding customer service by being available 24/7 365 days a week, even on the weekends, which is vital in the commercial auto industry with clients always on the road.
  • Having video footage readily available helped save all parties from spending unnecessary time and money to reconstruct and investigate the claim.
数量效益
  • Avoided $50k+ in forensic accident reconstruction
  • Avoided a potential $1MM claim that would have led to hundreds of thousands in future auto premiums
  • Achieved a loss ratio significantly better than the industry average, resulting in reduced premiums for their clients

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