Kissflow > 实例探究 > 以精益方式实现流程自动化:Lumen 借助 Kissflow 取得成功的案例研究

以精益方式实现流程自动化:Lumen 借助 Kissflow 取得成功的案例研究

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适用行业
  • 汽车
  • 运输
适用功能
  • 物流运输
  • 采购
用例
  • 时间敏感网络
服务
  • 系统集成
关于客户
Lumen 是一家总部位于澳大利亚的汽车制造商,在全球范围内拥有广泛的行业影响力。他们专注于设计和制造汽车产品,以提高驾驶安全性和舒适性。
挑战
汽车制造商 Lumen 面临着手动流程、难以使用的遗留系统、分散的数据以及对互联应用程序的需求等挑战。
解决方案
Lumen 实施了 Kissflow(一种流程自动化工具)来解决他们的挑战。 Kissflow 因其易用性、简单的表单和流程创建工具以及集成功能而被选中。
运营影响
  • The adoption of Kissflow resulted in significant operational improvements for Lumen. The automation of processes led to cost savings, easier tracking and reporting, and a reduction in delays. It also eliminated the issue of missing data and improved SLA adherence. The time taken for approval and product setup was also reduced. Beyond the initial set of processes, Lumen created processes for Purchase Orders, Product Deviation, Expense Reimbursement, Supplier Details, Product Updates, and more than 10 others using Kissflow. The system has become one of Lumen's main systems, facilitating form requests that go through multiple departments for actions. As the LEAN lead, Madhuri was able to apply LEAN principles to all the processes, focusing on minimizing waste in overprocessing, rework, movement, motion, and time in any process.

数量效益
  • Cost savings due to automation

  • Ease of tracking and reporting

  • Reduction in delays

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