Google Cloud Platform > 实例探究 > ATB Financial:利用 Google Cloud 和 SAP S/4HANA 增强运营和客户体验

ATB Financial:利用 Google Cloud 和 SAP S/4HANA 增强运营和客户体验

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技术
  • 分析与建模 - 机器学习
  • 网络安全和隐私 - 云安全
适用行业
  • 金融与保险
  • 国家安全与国防
适用功能
  • 采购
  • 产品研发
用例
  • 对话机器人
  • 篡改检测
服务
  • 云规划/设计/实施服务
  • 数据科学服务
关于客户
ATB Financial 是一家阿尔伯塔省成立的金融机构,拥有 551 亿加元的资产。他们拥有 5,000 多名团队成员,通过分支机构、代理机构、客户服务中心、企业家中心和数字银行选项为近 800,000 名客户提供服务。他们专注于提供卓越的体验并支持艾伯塔省的经济增长。
挑战
ATB Financial 是加拿大的一家金融机构,面临着来自大型银行和金融科技公司日益激烈的竞争。他们希望增强 IT 环境并改善客户体验。
解决方案
ATB 决定推行基于 Google Cloud 的云优先战略。他们将核心银行系统迁移到 Google Cloud 并升级到 SAP S/4HANA。他们使用 SAP 认证的 Compute Engine 虚拟机配置和可扩展的 NFS 文件存储。他们还利用 Google Cloud 专业服务构建生产环境蓝图并确保高可用性和故障转移。
运营影响
  • The migration to Google Cloud has significantly improved ATB's operational efficiency. SAP application performance immediately improved following the migration, with interest calculations for hundreds of thousands of clients now processed in minutes, compared to hours previously. Month-end close and daily reconciliation processes are likewise accelerated, helping ATB do more and move faster. Client-facing banking applications are available 24/7/365, with no downtime windows required. The bank has also started to bring in team members with new skills, including DevOps professionals who helped improve performance through server, application, hypervisor, and storage scripts. The move to Google Cloud helped prepare ATB for the significant challenges of the COVID-19 pandemic, putting it in a position to help its clients and Canadians at large through hard financial times.
数量效益
  • Improves performance, availability, and scalability of core banking apps
  • Calculates interest for hundreds of thousands of clients in minutes versus days
  • Accelerates month-end close and daily financial reconciliation processes improved 2x through data consolidation

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