Artcraft Management 借助 AppFolio Property Manager Plus 的成长之旅
适用行业
- 建筑物
适用功能
- 产品研发
用例
- 时间敏感网络
关于客户
Artcraft Management 是一家位于弗吉尼亚州格伦艾伦的物业管理公司。该公司成立于 1993 年，一直致力于购买和翻新多户住宅。他们现在拥有并管理多元化的房产组合，从高级住房、社区协会和高端豪华住宅，到经济适用房和其他住宅单元。他们的大部分投资组合都在弗吉尼亚州。自 2014 年以来，它们的数量已从 2,000 台增加到 6,000 多台，并且仍在继续快速增长。 Alethea Parker 于 1998 年加入公司，自 2011 年起担任总裁。
挑战
Artcraft Management是一家成立于1993年的物业管理公司，自2014年以来经历了快速增长，从2,000个单位扩展到6,000多个单位。该公司管理着多元化的物业组合，包括高级住宅、社区协会、高端豪华住宅、经济适用住宅和其他住宅单元，主要位于弗吉尼亚州。然而，使用他们之前的软件解决方案 Yardi，他们感觉自己只是另一个客户，没有得到优先考虑。他们必须为每一项额外的服务或功能付费，这不利于他们的快速增长。他们还面临工作流程效率低下的问题，必须管理 Google 云端硬盘上的多个日历和日程安排，而且员工必须记住多个密码和登录信息。
解决方案
Artcraft Management 于 2011 年转向 AppFolio Property Manager Plus。向 AppFolio 的过渡很顺利，他们感到优先级很高且很重要。 AppFolio 的创新步伐是他们决定转换的关键因素。该软件允许他们代表所有者工作并帮助他们与所有者一起成长。 AppFolio 的 Performance Insights Dashboard 使他们能够更好地洞察自己的业务，使他们能够在几秒钟内生成现金流报告。 AppFolio 的工作流程对于他们的后台团队和物业经理来说非常有用，使他们能够逐步淘汰保留在 Google 云端硬盘中的所有日历和时间表。该软件还允许他们的团队登录一个软件来完成他们的工作，让他们的一天更轻松，并腾出时间为居民提供优质服务。
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