ARGOS DIRECT STRENGTHENS MULTI-CHANNEL RETAIL OPERATION with Supply Chain Solution
公司规模
1,000+
地区
- Europe
国家
- United Kingdom
产品
- Manhattan Warehouse Management
- Psion Teklogix RF Equipment
技术栈
- Warehouse Management System
- Radio Frequency (RF) Equipment
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 功能应用 - 仓库管理系统 (WMS)
- 网络与连接 - 射频收发器
适用行业
- 零售
适用功能
- 物流运输
- 仓库和库存管理
用例
- 库存管理
- 供应链可见性(SCV)
- 仓库自动化
服务
- 系统集成
- 培训
关于客户
Argos Direct is the delivery-to-home operation of Home Retail Group, the UK's leading home and general merchandise retailer. With sales exceeding £4.2 billion in the last financial year, Argos is a significant player in the UK retail market. The Argos website is the second most visited retail site in the UK, and nearly two-thirds of the UK population have an Argos catalogue at home. Argos Direct operates three warehouses in the UK, serving different regions of the country. The company needed to upgrade its warehouse management system to handle increased throughput and improve operational efficiency.
挑战
Argos Direct, the delivery-to-home operation of Home Retail Group, faced significant challenges with its in-house warehouse management system. The system, which managed order management, order taking, forecasting, replenishment, and warehouse management, was not scalable or flexible enough to handle significant increases in throughput. This limitation became particularly evident as Argos Direct expanded its operations to include three warehouses across the UK. The first two warehouses operated on the custom-built system, but the third warehouse required an entirely new warehouse management system to cope with the increased volume and complexity of operations.
解决方案
Argos Direct selected Manhattan Associates' Warehouse Management solution for a small pilot project at its Marsh Leys warehouse. The success of this pilot led to the full implementation of the solution at the new Faverdale facility. To complement the warehouse management solution, Argos Direct also selected radio frequency (RF) equipment from Psion Teklogix. The implementation went smoothly, and Argos Direct decided to upgrade the Marsh Leys warehouse to the Manhattan solution as well. The Marsh Leys warehouse posed a larger challenge due to its size and the number of SKUs it handled. Argos Direct adopted a 'mirror' model for the implementation, running the old and new systems in parallel during the transition period. This approach ensured a smooth data migration and minimized operational disruption.
运营影响
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