Argos Delivers Its Mobile Strategy with Mashery
公司规模
Large Corporate
地区
- Europe
国家
- United Kingdom
产品
- TIBCO Mashery
技术栈
- APIs
- Mashery Control Center
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Brand Awareness
- Digital Expertise
技术
- 应用基础设施与中间件 - API 集成与管理
- 应用基础设施与中间件 - 数据交换与集成
适用行业
- 零售
适用功能
- 销售与市场营销
- 商业运营
用例
- 预测性维护
- 车队管理
- 远程资产管理
服务
- 系统集成
- 软件设计与工程服务
关于客户
Argos is one of the UK's leading digital retailers, known for its innovative approach to in-store pick-up and digital retail. The company offers customers a variety of services, including same-day fast track delivery and free in-store fast track collection. Argos has a strong digital presence, with its iPhone app being one of the top 10 free downloads on the iTunes App Store. The company is part of the Home Retail Group and has a history of leveraging technology to enhance customer experiences and streamline operations.
挑战
Argos, a leading digital retailer in the UK, faced challenges in scaling its API infrastructure to support its growing digital retail capabilities. With 1 billion annual visits to its website, Argos needed a solution to empower its APIs for scale, data security, and multichannel innovation. The company identified unexpected opportunities for API use in various channels and parts of the business, necessitating a robust solution to manage and secure these APIs across multiple platforms.
解决方案
To address its challenges, Argos chose TIBCO Mashery® to provide powerful automation with alerts and reporting capabilities. Mashery helps Argos prevent unwanted access to APIs, partition usage, and protect against denial-of-service and replay attacks. The Mashery Control Center allows Argos to set alerts for transaction problems and ensure optimum API performance across all mobile devices. The seamless integration with Argos' enterprise systems enables the API platform to become more intelligent and responsive, enhancing customer experiences and supporting the company's digital retail strategy.
运营影响
数量效益
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