实例探究 > ARACON Consulting chooses simplicity and ease of user adoption with Pipedrive and PieSync

ARACON Consulting chooses simplicity and ease of user adoption with Pipedrive and PieSync

产品
  • Pipedrive
  • PieSync
技术栈
  • CRM
  • Contact Management
实施规模
  • Enterprise-wide Deployment
影响指标
  • Customer Satisfaction
  • Productivity Improvements
技术
  • 应用基础设施与中间件 - 数据交换与集成
适用行业
  • Professional Service
适用功能
  • 商业运营
  • 销售与市场营销
服务
  • 系统集成
关于客户
ARACON Consulting is a global consulting firm with offices across the world. The company specializes in providing strategic and operational consulting services to a diverse range of industries. With a focus on delivering high-quality solutions, ARACON Consulting aims to help businesses optimize their processes, improve efficiency, and achieve their goals. The team at ARACON Consulting is composed of experienced professionals who are dedicated to offering tailored solutions that meet the unique needs of each client. Despite their global presence, the company faced challenges in structuring their sales process in an intuitive and easy-to-implement manner.
挑战
ARACON consulting knew very early on that they wanted the best, more intuitive software to streamline their sales process and keep track of leads. With multifarious choices on the market, they decided the best way to make a selection was to test as many CRMs as possible. They tested multiple CRM systems for 12 hours straight to find the one that is simple to implement, and easily adopted by employees.
解决方案
After the testing process was complete, ARACON Consulting chose Pipedrive as their CRM without hesitation. Wolfgang Maurer, Partner of ARACON Consulting, highlighted that Pipedrive has a simple and intuitive interface that their employees would adopt quickly and accept easily. It was crucial for ARACON Consulting to sync Pipedrive with Google Contacts, and they eventually settled on PieSync to sync the two apps together. This integration took the pain out of contact management, allowing the team to stay focused on sales. PieSync works in the background, syncing contacts two-way and in real-time, ensuring access to the most up-to-date customer information regardless of location or who entered the data.
运营影响
  • ARACON Consulting has seen tremendous returns thanks to the combination of Pipedrive and PieSync.
  • The company has more recurring customers with higher turnover and margins.
  • PieSync helps save time spent on data entry by eliminating the need for import/export of contacts.
  • The integration ensures one database across all cloud apps, syncing changes including deletions and unsubscribes.
  • Accurate customer information is shared across marketing, sales, and customer service platforms, ensuring no contact is ever lost.

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