AppSense helps Auto Trader make the most of infrastructure upgrade
公司规模
Large Corporate
地区
- Europe
国家
- United Kingdom
产品
- AppSense DesktopNow
- Citrix XenDesktop
- AppSense Performance Manager
技术栈
- Windows Active Directory
- Internet Explorer
- Chrome
- Firefox
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
- Cost Savings
- Digital Expertise
技术
- 功能应用 - 远程监控系统
- 网络安全和隐私 - 安全合规
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- 汽车
- Software
适用功能
- 商业运营
- 质量保证
用例
- 远程资产管理
- 预测性维护
- 监管合规监控
服务
- 系统集成
- 培训
关于客户
Auto Trader, a well-known name in the automotive industry, transitioned from a print magazine to a fully digital enterprise in 2013. The company offers a range of trade services related to buying, selling, marketing, and managing automotive stock. With over 300 in-house experts, Auto Trader plays a significant role in the UK automotive market, with 65% of used car transactions involving the company. The company consolidated its operations into two main offices in Manchester and London, with IT operations centralized in Manchester. This move provided an opportunity to redesign its end user computing infrastructure to support future business growth.
挑战
Auto Trader faced several challenges when transitioning to a purely digital business model and consolidating its offices. The IT team needed to support a major infrastructure change, simplify desktop estate management, improve user experience, and achieve PCI compliance. Responding to change requests was time-consuming, with group policy changes taking weeks to test and simple system changes taking days. The complexity of the existing environment, with nearly 1,000 group policies and 2,500 lines of logon scripts, made deployment and testing difficult. Additionally, the IT team wanted to improve logon performance and simplify desktop configuration and application settings management.
解决方案
Auto Trader deployed AppSense DesktopNow to centralize desktop configuration and simplify management. This solution allowed the IT team to manage settings and deployments quickly and efficiently, eliminating the need for complex group policies and logon scripts. With AppSense, Auto Trader reduced logon times significantly, improving user experience and security. The company also used AppSense to manage PCI compliance by blocking access to its internal billing application for users of Chrome and Firefox, ensuring that credit card information was not recorded during calls. Additionally, Auto Trader tested AppSense Performance Manager to address performance issues related to large file transfers.
运营影响
数量效益
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