Guesty 帮助 AppartAli 实现增长并提高效率
技术
- 分析与建模 - 计算机视觉软件
适用行业
- 建筑物
- 设备与机械
用例
- 楼宇自动化与控制
- 时间敏感网络
服务
- 系统集成
关于客户
AppartAli 是一家快速发展的房地产租赁公司，总部位于卡萨布兰卡。该公司由 Ali El Hajouji 于 2018 年创立，最初是一间公寓，后来发展到管理 37 套现代化公寓，另外一栋包含 30 套公寓的大楼即将推出。 AppartAli 以其设备齐全、设计现代化的酒店以及优先对待每位客人的承诺而闻名。公司拥有14名全职员工，以其优质的服务在卡萨布兰卡享有盛誉。尽管取得了成功，该公司仍面临着重大的运营挑战，这阻碍了其增长和效率。
挑战
AppartAli 是卡萨布兰卡一家蓬勃发展的房地产租赁公司，在管理运营方面面临着重大挑战。该公司的创始人 Ali El Hajouji 正在为日常运营而苦苦挣扎，这已成为一项需要全身心投入的 24/7 工作。主要挑战是管理来自多个来源的持续的访客消息流，这需要一个系统来简化和自动化这些通信。由于缺乏有效的系统来管理业务和员工，任务委派也被证明是一个主要障碍。阿里花费了大量时间与不同物业的管家和清洁工协调，并亲自拜访每位客人以收集租赁协议合同。尽管尝试了其他物业管理系统 (PMS)，但没有一个能够提供可扩展增长所需的自动化和精简水平。
解决方案
2021 年 10 月，AppartAli 采用综合性 PMS Guesty 来简化和自动化其运营。 Guesty 的自动消息传递工具显着减少了宾客通信量，使其易于管理。该系统的自动化任务功能确保所有员工都在同一页面上，而无需持续沟通，从而实现更高效的运营和更快乐、更独立的员工。 Guesty还允许阿里通过向员工授予不同的权限角色来委派任务，从而腾出时间专注于业务增长。有了预入住工具，阿里就不再需要亲自拜访客人以收取租赁协议。通过 Guesty，Ali 找到了一个长期解决方案，可以更有效地管理其业务并为可扩展的增长做好准备。
运营影响
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