应用您的服务
公司规模
Mid-size Company
地区
- Middle East
国家
- United Arab Emirates
- Egypt
- Saudi Arabia
产品
- RIZEK App
- Unifonic’s cloud platform
技术栈
- SMS API
- Cloud Communications Platform
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Digital Expertise
技术
- 平台即服务 (PaaS) - 连接平台
适用行业
- 医疗保健和医院
- 消费品
适用功能
- 销售与市场营销
- 商业运营
用例
- 远程协作
- 对话机器人
服务
- 云规划/设计/实施服务
- 数据科学服务
关于客户
RIZEK 是一家总部位于阿布扎比的公司，自称是一款“超级应用”，用户只需点击一下按钮即可获得各种家庭服务。这些服务涵盖多个类别，包括家庭护理、汽车服务、美容、医疗保健等。在疫情高峰期，该应用是第一个提供 COVID-19 PCR 居家检测的应用。过去几年，该公司已成为阿联酋的一家强大企业，目前正计划积极向埃及和沙特阿拉伯扩张。
挑战
RIZEK 是一家总部位于阿布扎比的按需服务交付应用程序，需要确保与用户进行有效且及时的沟通。该公司提供多种类别的家居服务，包括家庭护理、汽车服务、美容、医疗保健等。定期向客户更新服务状态、交易详情、促销信息和其他类型的沟通对他们的业务至关重要。他们需要一种可以确保及时有效传达这些类型的信息的技术。
解决方案
RIZEK 选择 Unifonic 的云平台是因为其强大的区域影响力。该平台旨在通过单一 API 轻松部署和管理全渠道通信，该 API 涵盖短信、语音和对话式消息应用程序，例如 WhatsApp、Twitter、Facebook Messenger 等。该公司目前正在临时使用 Unifonic 的服务，并计划在未来几个月内利用更多服务。在引入更多服务之前，RIZEK 希望确定正确的用例和将其插入生态系统的正确方法。一旦这些用例最终确定，他们将评估市场，而 Unifonic 将成为他们最强大的供应商之一，因为他们已经与他们合作过。
运营影响
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
相关案例.
.png)
Case Study
Improving Vending Machine Profitability with the Internet of Things (IoT)
The vending industry is undergoing a sea change, taking advantage of new technologies to go beyond just delivering snacks to creating a new retail location. Intelligent vending machines can be found in many public locations as well as company facilities, selling different types of goods and services, including even computer accessories, gold bars, tickets, and office supplies. With increasing sophistication, they may also provide time- and location-based data pertaining to sales, inventory, and customer preferences. But at the end of the day, vending machine operators know greater profitability is driven by higher sales and lower operating costs.
Case Study
Hospital Inventory Management
The hospital supply chain team is responsible for ensuring that the right medical supplies are readily available to clinicians when and where needed, and to do so in the most efficient manner possible. However, many of the systems and processes in use at the cancer center for supply chain management were not best suited to support these goals. Barcoding technology, a commonly used method for inventory management of medical supplies, is labor intensive, time consuming, does not provide real-time visibility into inventory levels and can be prone to error. Consequently, the lack of accurate and real-time visibility into inventory levels across multiple supply rooms in multiple hospital facilities creates additional inefficiency in the system causing over-ordering, hoarding, and wasted supplies. Other sources of waste and cost were also identified as candidates for improvement. Existing systems and processes did not provide adequate security for high-cost inventory within the hospital, which was another driver of cost. A lack of visibility into expiration dates for supplies resulted in supplies being wasted due to past expiry dates. Storage of supplies was also a key consideration given the location of the cancer center’s facilities in a dense urban setting, where space is always at a premium. In order to address the challenges outlined above, the hospital sought a solution that would provide real-time inventory information with high levels of accuracy, reduce the level of manual effort required and enable data driven decision making to ensure that the right supplies were readily available to clinicians in the right location at the right time.
Case Study
Gas Pipeline Monitoring System for Hospitals
This system integrator focuses on providing centralized gas pipeline monitoring systems for hospitals. The service they provide makes it possible for hospitals to reduce both maintenance and labor costs. Since hospitals may not have an existing network suitable for this type of system, GPRS communication provides an easy and ready-to-use solution for remote, distributed monitoring systems System Requirements - GPRS communication - Seamless connection with SCADA software - Simple, front-end control capability - Expandable I/O channels - Combine AI, DI, and DO channels
Case Study
Driving Digital Transformations for Vitro Diagnostic Medical Devices
Diagnostic devices play a vital role in helping to improve healthcare delivery. In fact, an estimated 60 percent of the world’s medical decisions are made with support from in vitrodiagnostics (IVD) solutions, such as those provided by Roche Diagnostics, an industry leader. As the demand for medical diagnostic services grows rapidly in hospitals and clinics across China, so does the market for IVD solutions. In addition, the typically high cost of these diagnostic devices means that comprehensive post-sales services are needed. Wanteed to improve three portions of thr IVD:1. Remotely monitor and manage IVD devices as fixed assets.2. Optimizing device availability with predictive maintenance.3. Recommending the best IVD solution for a customer’s needs.
