An app to clean up the maintenance process
公司规模
1,000+
地区
- Pacific
国家
- Australia
产品
- Blink Mobility Platform
- Acresta Adaptors
- Mex Work Order backend system
技术栈
- PHP
- Apache
- Virtual Machine
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
技术
- 应用基础设施与中间件 - 数据交换与集成
- 功能应用 - 企业资源规划系统 (ERP)
- 功能应用 - 远程监控系统
适用行业
- 城市与自治市
- 公用事业
适用功能
- 设施管理
- 维护
用例
- 预测性维护
- 远程资产管理
服务
- 软件设计与工程服务
- 系统集成
关于客户
Greater Lismore covers an area of 1,267 square kilometres and includes various utility and parks assets, as well as hundreds of kilometres of drainage, roads, and footpath infrastructure. Lismore City Council is responsible for maintaining these assets and infrastructure, which involves tasks such as preventative maintenance, cleaning, concreting, pothole patching, inspections, and minor and urgent works. The council's field recordkeeping and maintenance management were previously paper-based, leading to inefficiencies and inaccuracies in recording and delivering the required information to relevant personnel.
挑战
Lismore City Council faced inefficiencies and inaccuracies in their paper-based field recordkeeping and maintenance management system. The existing process required field staff to spend significant time in the office handling paperwork, which reduced their productivity in the field. The council recognized the need to streamline data collection processes to allow field staff and supervisors to spend more time on actual maintenance tasks and improve Work Health and Safety (WHS) standards.
解决方案
Acresta collaborated with Lismore City Council to implement a mobile solution using the Blink Mobility Platform and Acresta Adaptors. The solution included smart, intuitive forms accessible across different device types, allowing field staff to complete tasks on a single mobile device. The pilot project demonstrated significant efficiency gains by integrating online forms with the Mex Work Order backend system. The solution also included pre-vehicle checks, work orders, risk inspections, timesheets, and leave requests, all accessible through a secure virtual machine. The system was designed in PHP and operated under a secure instance of Apache, providing a robust and modular framework for rapid addition of new form types.
运营影响
数量效益
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