Alaska Airlines charts smooth app modernization journey with Sumo Logic Application Observability
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- Sumo Logic Continuous Intelligence Platform™
- Microsoft Azure
- Kubernetes
技术栈
- Kubernetes
- Microsoft Azure
- Redis
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
- Customer Satisfaction
技术
- 分析与建模 - 实时分析
- 平台即服务 (PaaS) - 连接平台
- 应用基础设施与中间件 - 数据可视化
适用行业
- 运输
- Software
适用功能
- 商业运营
- 质量保证
用例
- 预测性维护
- 机器状态监测
- 远程资产管理
服务
- 系统集成
- 软件设计与工程服务
- 数据科学服务
关于客户
Alaska Airlines, along with its regional partners, serves more than 120 destinations across the U.S., Mexico, Canada, and Costa Rica. The airline is known for its next-level care for guests, low fares, award-winning customer service, and sustainability efforts. As part of its commitment to high-quality customer experience, Alaska Airlines embarked on a significant initiative to modernize its applications and infrastructure by moving to the cloud. This initiative was aimed at ensuring a seamless customer experience while leveraging modern technologies to enhance operational efficiency and reliability.
挑战
Alaska Airlines embarked on a major initiative to move its monolith website and supporting applications from running on servers in data centers to the cloud. Essential to this initiative was the need to maintain observability data and insights on application performance to ensure the migration was smooth and didn’t negatively impact customers. However, the company’s incumbent application performance management solution was cost-prohibitive and wasn’t a good fit for the new cloud environments.
解决方案
Alaska Airlines standardized on Sumo Logic to provide observability and real-time data insights during its strategic investments in new Kubernetes infrastructure. Leveraging the Sumo Logic Continuous Intelligence Platform™, the airline accelerated innovation while ensuring application reliability. The platform enabled the SRE team to track website application reliability, run chaos engineering games to understand system failures, and manage cloud costs through application optimization. Sumo Logic’s custom intelligence dashboards provided detailed application performance insights, allowing the team to make informed adjustments to optimize cost savings and reliability.
运营影响
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