Alarm.com uses Control Center to efficiently scale to millions of users worldwide
公司规模
Large Corporate
产品
- Control Center
- Cisco Jasper
技术栈
- Cellular Communications
- M2M Platforms
- Remote Diagnostics
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 平台即服务 (PaaS) - 连接平台
- 分析与建模 - 实时分析
- 网络与连接 - 蜂窝
适用行业
- 安全与公共安全
- 电信
适用功能
- 设施管理
- 商业运营
用例
- 远程资产管理
- 预测性维护
- 车队管理
服务
- 系统集成
- 云规划/设计/实施服务
关于客户
Alarm.com is a leading provider of smart home security services, known for its pioneering work in cellular communications. The company operates one of the largest cellular-based M2M platforms globally, offering reliable and efficient smart home solutions. Alarm.com focuses on delivering high standards of home security and customer satisfaction. By leveraging advanced technologies and strategic partnerships, the company aims to provide seamless and cost-effective services to millions of users worldwide. Their commitment to innovation and reliability has positioned them as a key player in the smart home security industry.
挑战
Alarm.com, a pioneer in cellular communications for smart home services, operates one of the largest cellular-based M2M platforms in the world. The company needed to efficiently manage deployed solutions to meet rigorous reliability standards for home security and customer expectations. Additionally, they required unique visibility into connectivity costs to optimize rate plans and manage business growth cost-effectively. The challenge was to rapidly scale operations by leveraging partnerships with network service providers worldwide, enabling quick turnkey deployments in new markets.
解决方案
Alarm.com implemented Cisco Jasper's Control Center to manage their deployed solutions efficiently. Control Center provided real-time monitoring and remote diagnostics, enabling Alarm.com to quickly identify and resolve issues. The platform also offered unique visibility into connectivity costs, helping the company optimize rate plans and reduce operational expenses. By leveraging Cisco Jasper's global network partnerships, Alarm.com could rapidly scale operations and enter new markets within minutes. This agility allowed them to launch turnkey deployments and meet the high reliability standards expected by their customers.
运营影响
数量效益
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