Akron METRO Enhances Paratransit Services with Ecolane DRT Implementation
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- Ecolane DRT
- Ecolane Touch Screen MDT
- Ecolane Web Self Service Customer Scheduling
- Advanced Ecolane Reporting System
技术栈
- Android Tablets
- SMS Text Messaging
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
- Customer Satisfaction
技术
- 功能应用 - 车队管理系统 (FMS)
- 功能应用 - 远程监控系统
适用行业
- 运输
适用功能
- 物流运输
- 商业运营
用例
- 车队管理
- 预测性维护
- 远程资产管理
服务
- 软件设计与工程服务
- 系统集成
关于客户
Akron METRO provides an average of 1,000 paratransit trips per weekday in the Summit County area using primarily the Akron METRO fleet of 80 vehicles. Akron METRO also uses a subcontractor for overflow trips that cannot be provided on METRO vehicles. Ecolane DRT was deployed to focus on scheduling trips first to the Akron METRO fleet and then to the subcontracted or provider fleet.
挑战
With a large demand for paratransit service, Akron METRO was looking to upgrade their inadequate paratransit and AVL software for a fleet of 77 paratransit buses and 4 supervisor vans. They were forced to outsource some rides to a local taxi company because they couldn’t handle the capacity. The previous outdated system was unable to handle their large volume of trips. A more agile and automated platform was needed.
解决方案
Ecolane was chosen as the software provider. It was installed in 2012. Since the original implementation, advances in Ecolane DRT have allowed the Akron METRO paratransit service to evolve and improve operationally. Ecolane DRT was implemented for the tasks of route optimization, schedule automation, dispatching, supervision and administration. The specific Ecolane solutions implemented were: Ecolane DRT scheduling and dispatching software, Ecolane Touch Screen MDT software with turn-by-turn navigation running on Android tablets (dedicated and contracted fleet), SMS text messaging, Ecolane Web Self Service Customer Scheduling, Advanced Ecolane Reporting System along with Ad-hoc Reporting Tool.
运营影响
数量效益
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