Accelerating Global Growth with Looker
公司规模
1,000+
国家
- United Kingdom
- Worldwide
产品
- Looker
技术栈
- SQL
- Salesforce
- Zendesk
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 分析与建模 - 实时分析
- 应用基础设施与中间件 - 数据交换与集成
适用行业
- 金融与保险
适用功能
- 商业运营
- 销售与市场营销
用例
- 预测性维护
- 供应链可见性(SCV)
服务
- 数据科学服务
- 系统集成
关于客户
GoCardless is a leader in recurring payments, offering an innovative payment platform for businesses that have recurring revenues or accept one-off payments. The company's mission is to 'take the pain out of getting paid.' GoCardless helps businesses focus on what they do best and helps consumers easily and safely set up payments to merchants. With a growing global team, the company is on an accelerated expansion path, experiencing 50% year-over-year growth with big plans for the near future.
挑战
GoCardless, a rapidly growing payment platform for businesses, was facing challenges in accessing accurate and reliable data. The company was using a combination of traditional internally developed business intelligence tools and third-party SQL clients that required manual queries. Non-technical business owners had to submit tickets to the analytics team, who wrote code to extract insights. This process was time-consuming and inefficient. The finance team spent four days at the end of each month running revenue numbers, which delayed critical visibility into revenue trends and frustrated executives. The product team also lacked easy and rapid access to product usage data that could help drive a roadmap for accelerated company growth.
解决方案
GoCardless deployed Looker to drive efficiency and clarity across all functions, providing integrated insights across all teams and data sources. Looker consolidates and presents data in a unified way, providing a rich, universal source that anyone in the company can access or share at any time. Now, 95 percent of GoCardless employees have a Looker account and use it regularly to leverage needed insights to get their jobs done and help advance company goals and growth. The GoCardless product team uses Looker to track the impact of product features and releases. By using Looker to gain a better understanding of the sales funnel and identify revenue drivers, the product team is able to learn how customers are using the product in relation to business success.
运营影响
数量效益
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