技术
- 平台即服务 (PaaS) - 应用开发平台
- 机器人 - 轮式机器人
适用行业
- 金融与保险
- 零售
适用功能
- 产品研发
- 销售与市场营销
用例
- 最后一英里交付
- 租赁金融自动化
服务
- 系统集成
关于客户
anb 是中东地区领先的银行,于 1979 年根据皇家法令成立。为超过 200 万客户提供服务,提供全面的零售、商业和投资银行服务。该银行的运营网络由 136 个分行、10 个销售中心、83 个汇款中心、11 个中小企业中心和 4 个企业分行组成。然而,为了应对日益增长的数字服务需求和沙特政府的可持续发展议程,anb 开始了数字化转型之旅,投资于其数字渠道,为客户提供无缝、用户友好的数字体验。
挑战
anb 成立于 1979 年,是中东最大的银行之一,为超过 200 万客户提供全面的零售、商业和投资银行服务。传统上,该银行的客户体验涉及通过其众多的分行、销售中心、汇款中心、中小企业中心和企业分支机构进行面对面的互动。然而,随着数字自助服务需求的不断增长以及沙特政府的可持续发展议程“沙特 2030 年愿景”,anb 需要对其数字渠道进行投资。该银行需要对客户接触点进行数字化,以尽量减少面对面银行业务对环境造成的影响,并满足客户对数字服务日益增长的需求。面临的挑战是加快开发、提高敏捷性、交付 Web 和移动应用程序以及实现持续交付。
解决方案
为了加速数字化转型,anb 选择了低代码应用程序开发平台 OutSystems。该银行旨在在网络和移动平台上为客户提供无缝、用户友好的数字体验。 OutSystems 因其加速开发的能力、企业级安全性和可扩展性而被选中,确保 anb 能够交付并轻松维护金融级解决方案。借助 OutSystems,anb 的开发人员可以使用单一技能来交付各种应用程序,包括 Web、移动和后端服务。该团队提供了各种各样的系统,包括移动银行应用程序、贷款发放、中小企业贷款发放、零售和企业在线开户、IPO 和融资信贷引擎。
运营影响
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