A.N. Deringer Aims for the Future with Manhattan Scaletm
公司规模
1,000+
地区
- America
国家
- United States
产品
- Manhattan SCALE
- eShipPartner® WMS
- eShipPartner® Cross Dock
技术栈
- Electronic Data Interchange (EDI)
- Radio Frequency (RF) enabled WMS
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
技术
- 应用基础设施与中间件 - 数据交换与集成
- 功能应用 - 仓库管理系统 (WMS)
适用功能
- 物流运输
- 仓库和库存管理
用例
- 库存管理
- 供应链可见性(SCV)
- 仓库自动化
服务
- 系统集成
- 培训
关于客户
A.N. Deringer, Inc., headquartered in Saint Albans, Vermont, is one of the oldest and largest privately-held Customs brokerage houses in the United States. Established in 1919, the company has grown from a small operation importing Canadian hay to support the war effort to a major player in the logistics and transportation industry. Deringer operates 18 warehouses and 31 offices across the U.S., providing a range of services including international freight forwarding, warehousing and distribution, cargo insurance, logistics consulting, and USDA meat inspection. The company prides itself on its flat corporate structure, which allows for quick decision-making and exceptional customer service.
挑战
For A.N. Deringer, the economic collapse of 2008 coincided with the realization that their Warehouse Management System (WMS) was outdated. The existing system lacked the functionality to compete in the modern environment, where customers demand rapid access to information. The company was running three different software packages to meet customer needs and had a third party hosting a significant part of their system. This setup was insufficient for their growing needs, and they sought a robust, intuitive system that was easily adaptable, easy to configure, and easy to train customers and employees to use. Additionally, Deringer needed to bring their system back in-house to improve visibility and control.
解决方案
Deringer selected Manhattan SCALE to provide a robust, adaptable, and intuitive system. The implementation began in May 2009, transitioning from separate servers for each warehouse to a global environment. This shift required a significant cultural change within the company, moving from a paper-based WMS to a radio frequency-enabled system. The Trading Partner Management portion of the SCALE suite, branded as eShipPartner® WMS, was particularly valuable for its visibility tool, allowing customers to track shipments in real-time. The system was integrated with customers' ERP systems, ensuring seamless communication and enhancing customer service. Deringer also developed eShipPartner® Cross Dock, a tool for customers to process cross-dock shipments themselves, resulting in significant cost savings.
运营影响
数量效益
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