AM Leonard 利用 Sage ERP X3 拓展业务
公司规模
11-200
地区
- America
国家
- United States
产品
- Sage ERP X3
技术栈
- Visual Basic
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
技术
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- 零售
适用功能
- 物流运输
- 销售与市场营销
用例
- 库存管理
- 供应链可见性(SCV)
服务
- 系统集成
关于客户
AM Leonard 是一家拥有 130 多年历史的公司，为园艺行业的专业人士和家庭园艺爱好者提供工具和用品。该公司通过销售优质产品并提供尽可能最好的客户服务来脱颖而出。AM Leonard 通过多方面的销售渠道运营，包括一个处理电话和邮件订单的繁忙呼叫中心、两个网站以及通过 Amazon.com、Search.com 和 Newegg.com 的渠道销售。该公司位于俄亥俄州皮奎，在一个地点运营。AM Leonard 依靠 Sage ERP X3 作为其业务管理解决方案。
挑战
AM Leonard 是一家为园艺行业专业人士和家庭园艺爱好者提供工具和用品的公司，该公司正寻求用可定制和可扩展的 ERP 解决方案取代其旧式、不灵活的应用程序。该公司通过多方面的销售渠道运营，包括一个处理电话和邮件订单的繁忙呼叫中心、两个网站以及通过 Amazon.com、Search.com 和 Newegg.com 的渠道销售。该公司以前的系统非常耗时，导致客户等待时间更长，尤其是在获取大宗订单的运费报价时。此外，从 Amazon.com 收到的订单需要打印出来并手动输入软件，这是一个缓慢而低效的过程。
解决方案
AM Leonard 实施了 Sage ERP X3，这是一种业务管理解决方案，可以根据独特的业务需求进行定制，具有强大的架构和强大的库存管理工具。Sage ERP X3 固有的灵活性为公司节省了时间和金钱，同时提供了更高水平的客户服务。Visual Basic 界面用于将必要的订单详细信息（包括重量和邮政编码）发送到货运代理服务，该服务可以在几秒钟内给出运费报价。该产品的灵活性还加快了 AM Leonard 从 Amazon.com 收到的订单的处理速度。智能导入实用程序验证订单并将其直接带入 Sage ERP X3。该软件还可以轻松适应公司复杂的定价结构，从而简化流程中的订单输入。
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