一家美国医疗保健公司在索赔额不断增长方面取得领先
公司规模
1,000+
地区
- America
国家
- United States
产品
- IBM® CICS® Configuration Manager for z/OS®
- IBM CICS Interdependency Analyzer for z/OS
- IBM CICS Performance Analyzer for z/OS
- IBM CICS Transaction Server for z/OS
- IBM CICSPlex® System Manager
- IBM Enterprise COBOL for z/OS
- IBM Operational Decision Manager
- IBM zEnterprise® EC12
技术栈
- IBM System z® servers
- IBM CICS-based application workloads
- IBM zEnterprise® EC12 servers
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
技术
- 应用基础设施与中间件 - API 集成与管理
- 应用基础设施与中间件 - 数据交换与集成
- 应用基础设施与中间件 - 中间件、SDK 和库
适用行业
- 医疗保健和医院
适用功能
- 商业运营
用例
- 预测性维护
- 过程控制与优化
服务
- 软件设计与工程服务
- 系统集成
关于客户
客户是一家总部位于美国的医疗保健公司，提供多样化的健康和保健服务。该公司严重依赖索赔处理应用程序来支持其运营。该应用程序正在处理该组织现有的索赔量，但医疗保健市场的变化，尤其是围绕政府医疗保健计划的变化，预计将推高索赔量。该公司预计其索赔处理系统的需求将不断增长，并采取了积极措施来解决这一问题。该公司的技术经理为该组织的两个运行基于 IBM CICS 的应用程序工作负载的 IBM zEnterprise® EC12 服务器制定了现代化战略，以提高应用程序性能并帮助应对不断增长的索赔量。
挑战
这家总部位于美国的公司提供多样化的健康和福利服务。它依靠索赔处理应用程序来支持其运营。该应用程序正在处理该组织现有的索赔量，但医疗保健市场的变化，尤其是政府医疗保健计划的变化，预计将推高索赔量。该组织内的一名技术经理预见到公司索赔处理系统的需求不断增长，并采取了行动。他为该组织的两个运行基于 IBM CICS 的应用程序工作负载的 IBM zEnterprise® EC12 服务器制定了现代化战略，以提高应用程序性能并帮助应对不断增长的索赔量。
解决方案
该公司邀请 IBM 举办了一场关于 System z 集成架构的研讨会，以确定公司系统的局限性并制定解决这些问题的路线图。该团队使用 IBM 软件（包括 IBM CICS Interdependency Analyzer for z/OS® 和 IBM CICS Performance Analyzer for z/OS 应用程序）来更好地了解公司的环境并获得性能指标。路线图从低风险活动开始，例如使用最新的编译器重新编译 COBOL 程序和实施 CICS Thread Safety 方法，然后逐步发展到更复杂的解决方案。这些包括使用 IBM CICSPlex® System Manager 软件提高弹性，以及使用规则决策工具提高灵活性和业务逻辑重用。IBM 团队还部署了 IBM Operational Decision Manager 软件来帮助自动化业务规则流程。
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