Avanan > 实例探究 > A New Standard – How This Company Uses Avanan to Measure All Other Solutions

A New Standard – How This Company Uses Avanan to Measure All Other Solutions

公司规模

Mid-size Company

地区

America

国家

United States

产品

Avanan
Microsoft ATP
Check Point Harmony Email & Collaboration

技术栈

Microsoft 365
API

实施规模

Enterprise-wide Deployment

影响指标

Customer Satisfaction

技术

网络安全和隐私 - 云安全
网络安全和隐私 - 数据库安全

适用功能

商业运营

用例

网络安全
欺诈识别

服务

云规划/设计/实施服务
网络安全服务

关于客户

New Destination Travel is a large travel agency in the Southwest. The company's IT Department is run by John Roy. For years, the company relied on Microsoft ATP for security in its Microsoft 365 environment. However, they were troubled by how many phishing attacks reached the inbox. Day after day, a new campaign was visible to users. Beyond that, they needed a better way to search and quarantine or destroy messages. With Microsoft, the process was clunky. As a busy IT admin, Roy needed a simple, fast, and effective solution. Finally, Roy needed a better inbound and outbound DLP solution. As a travel agency, they deal with a lot of credit card numbers to book their customers’ travel. That means they need to be extra careful in ensuring those numbers don’t get into the wrong hands.

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挑战

New Destination Travel was looking to upgrade its Microsoft ATP environment. They were specifically interested in a higher catch rate of phishing, DLP and full-suite protection. For years, the company relied on Microsoft ATP for security in its Microsoft 365 environment. However, they were troubled by how many phishing attacks reached the inbox. Day after day, a new campaign was visible to users. Beyond that, they needed a better way to search and quarantine or destroy messages. With Microsoft, the process was clunky. As a busy IT admin, Roy needed a simple, fast, and effective solution. Finally, Roy needed a better inbound and outbound DLP solution. As a travel agency, they deal with a lot of credit card numbers to book their customers’ travel. That means they need to be extra careful in ensuring those numbers don’t get into the wrong hands.

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解决方案

John Roy evaluated phishing protection solutions and looked at Proofpoint, Mimecast and Avanan. He did trials with each, and he saw that the legacy options, Proofpoint and Mimecast, let far too many emails into the inbox. He saw how effective Avanan was, and really enjoyed the API approach to email security. That led Roy to take a look at some other API solutions, like Armorblox and Abnormal. However, these API solutions work differently than Avanan. Avanan connects via API and can stop malicious emails before they reach the inbox. Though the others connect via API as well, they can only remove emails after they reach the inbox. For Roy, this wasn’t good enough. He was mainly looking for an inbound DLP solution. Most DLP solutions prevent outbound leakage—for example, a social security number or health record leaving the organization. But since customers hand over credit card details regularly to New Destination, they needed to ensure that those card numbers stayed protected. Working with the Avanan team, Roy created a custom inbound DLP policy. He appreciated the collaboration to develop a solution that fit his organization’s exact needs. All of this led Roy to a no-brainer choice in Avanan.

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运营影响

Avanan was able to provide better phishing protection than the previous solution, Microsoft ATP.
Avanan's API approach to email security was effective and appreciated by the customer.
Avanan was able to stop malicious emails before they reach the inbox, unlike other API solutions.
Avanan and the customer worked together to create a custom inbound DLP policy that fit the organization’s exact needs.

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数量效益

Avanan was able to remediate and remove a malicious email from the inbox in less than three minutes and three seconds.
Users are clicking on malicious emails in a minute and 22 seconds. Yet those malicious emails are in the inbox for nearly two minutes more than that.

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